Outdoor Furniture Professionals in Downers Grove, IL

“I recently bought from IQMatics a few contemporary furniture sets for living, family and recreation rooms. The furniture sets were selected from the store website; therefore, before making the final transaction, I had many questions. I contacted the store staff frequently. Every time, they were very responsive, knowledgeable and provided detailed information and photos on every item. After choosing several pieces of furniture, they had to be shipped from Chicago, IL to Washington, DC. I requested the white glove delivery, which was on time, fast, efficient and relatively low-cost. Every piece was well packed and protected. All furniture looks terrific. It is a high-end European design. The quality of leather or alcantara is superb. I believe that furniture offered by IQMatics is an alternative to the fashionable but pricey Roche Bobois. I plan to purchase more furniture from them in the near future.”

“I am going to start with some negative comments first. I purchased family room furniture from the Lombard "Oak Brook" Ethan Allen store. I called first and made an appointment and told the sales rep that I wanted the retreat sectional in dark brown leather. I also let her know I wanted additional pieces but I was not sure what would coordinate and fit with my room. I spent about an hour and purchased two Avery chairs, one Avery ottoman, and the sectional. I left telling the rep that I still needed tables etc. and she said she would review and get back to me. I made several phone calls and sent her two email messages and NEVER heard back. Really? I was thoughtful enough to make and appointment when 99% of the time I am sure it's all just walk in business, was decisive on my decisions and didn't make her go through the trouble of doing a home visit. After spending all that money and telling her I wanted to spend more she couldn't even bother to send me an email? Frustrated, I headed out to several other stores, Macy's, Carson's, Walter E Smithe etc, but couldn't find a thing so I headed over to Ethan Allen in Naperville, wow, what a difference in service. I cannot say enough nice things about Denise Mullen. I explained my issues with the other store and she assured me things were much different, I guess she would actually let me spend my money. I only spent about 15 minutes with her but she took all my information, had my floor plan, had the list of items I purchased and followed up with an email with her suggestions. A few days later she followed by phone so I went back in and purchased a coffee table, which I absolutely LOVE (delivered about a week ago). I still need end tables but she is going to stop out when the sectional arrives to figure out what will work best. She also suggested a shelving unit which I had not even considered but will absolutely purchase when I buy my end tables. Also making Ethan Allen worthy of five stars is the customer service department, I have spoken with Ann a few times and she has been outstanding. When she scheduled delivery of the chairs and ottoman she saw the coffee table was due in and made sure it got on the same truck so I wouldn't need to take yet another day off for the delivery. The photo is of the chairs and tables just against the wall, this is not the final placement.”

“Tyler and the guys at chicago fabrications turn out fantastic work that I get compliments on all of the time.”

“Working with China Furniture and Arts was a dream... Lili and team were there to answer every question and help along the process of shipping my order across the country. They made sure everything went smooth and followed up afterwards. For just the service alone I will continue working with China Furniture and Arts...however their products are absolutely beautiful! I felt like my client's money was well spent, very reasonable pricing.”

“We collaborated with Casa Spazio for a charity event at the Merchandise Mart. They were the most helpful and meticulous people and they made the design and set up an extremely enjoyable process. They feature beautiful clean lined furniture sure to be the show piece of any home. Thank you for all of your help and we look forward to working with Casa Spazio in the very near future.”

“I have purchased many pieces from Walter E. Smithe and they stand out in the industry. While many other companies are focused on the mass volume of customers, Walter E. Smithe entertains the individual desire of each client and you feel that the moment you walk in the door. The customization of my pieces with the many fabric options was so important to me, and I could not be happier with the end result. The professionalism, follow up, and pricing could not be beat. PS - several years after my purchase, I had wondered if companies really stand by their warranty. My heavily used couch was starting to show some sagging. A simple phone call, and my couch was back to almost new. I could not be more impressed.”

“I can't express how happy I am with my table. Scott listened to what it was I wanted and was amazed at how he exceeded my expectations. It is solid, sturdy and beautiful. We just recently went back and made design plans for our center island. Beyond excited to see how that turns out.”

“Whenever I need a high quality shade structure. Ariel and Mike at "The Bisan Group" are always there to help in whatever my needs are. We were looking to apply a specific shade element in an out of the ordinary way and we collaborated on one project. From there, our business relationship has grown. We will continuously use there product and services and as our business grows they will always play a large roll in moving forward. Great company...Awesome people!!!”

“we featured a couple of zach's van dyke chairs with the stool as an occasional table at a recent show house here in louisville, and the feedback was phenomenal - everyone thought they were concrete and were blown away by the weight - not to mention the contemporary styling. a definite home run!”

“I read about City Living Banquettes on houzz. I ended up ordering the perfect one for our new home ! Hollis was very easy to work with. Very progressional, helped where help was needed. The fabric selection was great. They made sure all the measurements were correct. We could not be more pleased. Our room looks so much bigger, and now we can seat 8 people instead of 4 !!! Everyone who comes into our house comments on how perfect it is for our space . Beautiful !! Thank you Hollis !!!”