Garden Requisites Ltd

Name: Garden Requisites Ltd
Address: Bath, Somerset, BA1 7EL, United Kingdom
Telephone: 01225 851577
Rating: 4.2

6 Reviews

Garden & Landscape Supplies

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About Us

15 years ago John Thurman decided that they had the design and manufacturing expertise to start a new business. Initially the business specialised in English Wirework for the garden, with particular emphasis on garden arches and wall trellis panels. As demand grew, we have developed new products such as door canopies, porches, and window boxes, garden planters, fireguards and log holders. Design Inspired by original architectural features and made using traditional techniques, we are constantly innovating and refining our products to create timeless designs that will suit both period and contemporary properties alike.

Awards

RHS Chelsea Flower Show Winners

Professional Information

Garden Requisites is an award winning British manufacturer based in Bath, Somerset. We make porches, door canopies, planters, window boxes, trellis panels, arches and fireguards. All products are designed and made by us using a combination of high quality materials and highly skilled craftsmen.

8 Projects

Garden Planters

Steel Troughs & Rectangular Planters with Trellis

Bath, Somerset, UK

Window Boxes

Door Canopies & Porches

Arches

Bath, Somerset, UK

Trellis

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6 Reviews for Garden Requisites Ltd

Newest first

Adolfo Harrison Gardens

We've used Garden containers on a number of our projects and the quality of the workmanship is outstanding. Knowing these pots are only going to get better with age is part of the joy, and is actually quite rare with pots. I'm looking forward to working with them again soon.

8 October, 2016

Comment from Garden Requisites Ltd:

Thanks for the kind words Adolfo - look forward to the next project!

User

Beautifully crafted door canopy, really delighted with look and quality of product. Excellent support with design and bespoke requirements prior to ordering and great customer service throughout. Thank you

22 August, 2016Last modified:18 April, 2024

Comment from Garden Requisites Ltd:

Thank you very much for your kind words - the canopy looks great in situ.

alexanderforster

Garden Requisites produced for me six large cube planters 700 x 700 x 700, and two very large bespoke planters 950 x 950 x 700. We had a very tight schedule Garden Requisites were able to deliver on the specified day. They were friendly, extremely organised and efficient. When the planters arrived they looked absolutely perfect better than I had imagined. They were very solid but still manoeuvrable with two men. The workmanship was excellent. I look forward to using Garden Requisites for projects in the future.

14 July, 2016

Ellie Bsr

Unfortunately, we can not give a good review for Garden Requisits Ltd in particular Hilary Thurman who is lucking an important skills of communicating with the customers which is a part of customer care and after care. After we had a problem with a fire guard we bought from Forge and asked to resolve it we met a resistance and a rude attitude. The product we bought was far away from being neat. In fact people with small children should think twice of buying it as our Fireguard has got sharp edges on a wire twists and the paint dropped from some places, When we addressed problems with Forge, we were offered a sand paper and a small can of paint. We insisted on replacement of the fire guard. Before travelling to Forge, we asked to send us a picture of a new Fireguard. Mrs Thurman did not send us picture, but sent an email that the replacement Fireguard is in a good condition. When we travelled to Forge( from Poole to Village outside Bath) to collect it on arrival we were shown the replacement Fireguard in a worse conditions we bought originally. Dealing with the Forge was unpleasant experience in many ways. After travelling 2 hours I asked if I could use the washroom, I was pointed across the road to the cafe place with the comments "use it there". So, we have to advice other visitors if you ever decide to visit Forge show room be aware that customers are not allowed to use the toilet. We would never buy any other products from this company.

10 June, 2016Last modified:10 June, 2016

Comment from Garden Requisites Ltd:

This is Hilary Thurman. I remember you and your gentleman friend very well, even though you haven't used your real name.

From the very beginning, you wanted more money off our lovely fireguard, even though you'd bought it during a £50 off offer period. It was your decision to collect it from our showroom, during which you checked it and signed for it 'received in good condition', which it was.

Surprisingly, upon returning home, you decided that it was faulty and wanted more money off it. I refused as there was nothing wrong with it - as you had previously concurred - but offered a full refund as you were getting very aggressive. You then decided you wanted a replacement, to which we agreed.

Your second visit was confrontational and I felt very intimidated by you and your male friend. Your male friend slowly studied the replacement, but decided to keep the original (because there was nothing wrong with either). I again offered you a full refund, but you would not accept it. You were both then reluctant to leave the showroom, circling me in an intimidating manner before asking to use our lavatory - under these circumstances I felt this was not possible. I have never refused anyone before, but I feared for my safety and that of my colleague in the office, so politely refused your request.

You omit from your review the ensuing angry threats and insults that you both made to me as you were leaving.

We take the utmost care to treat our customers with the highest possible levels of product quality and customer service and will continue to do so - this is my life and I take great pride in this business.

I'm confident that anyone reading your review and my response will draw their own conclusions.

Hilary Thurman
Owner

BSS Property Services

Garden Requisites is a company that I have great pleasure in working with. I regularly install their products for customers. Garden Requisites are great communicators, and their attention to detail is excellent. We have a clear line of communication so it is easy for me to check details of location, design and fixings, particularly important with Garden Requisites bespoke items. They always strive to ensure the customer gets the best service for what is a beautifully designed, good quality, solid product.

31 March, 2016Last modified:31 March, 2016

Outerspace Creative Landscaping

We have been working with Garden Requisites for the past 10 years on a wide variety of projects, many of which were bespoke requirements. The products are unique, versatile, well engineered and work extremely well for both period and contemporary properties. We have developed a great working relationship and always receive engaged and responsive client service.

1 March, 2016

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Business Details

Business Name

Garden Requisites Ltd

Phone Number

01225 851577

Website

www.garden-requisites.co.uk

Address

Bath, Somerset BA1 7EL
United Kingdom

Typical Job Cost

£95 - £5,000

Followers

62 Followers

Socials

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Services Provided

Decorative Screens

English Wirework

Fireguards

Garden Planters

Garden Troughs

Trellis

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Areas Served

Bath

USA

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Credentials

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2 Ideabooks

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5 Comments

Commented: potrei sapere le misure e i relativi prezzi?grazieDear Magda - please see the sizes and prices on our website here https://www.garden-requisites.co.uk/products/log-holders/. We take orders over the telephone - or you can email us. Many thanks Mars...

27 July, 2017

Commented: Garden privacyHave a look at our wall top metal trellis - long lasting (zinc galvanized steel) and British made. They could be used on either or both of your walls, ready for climbers to provide natural beauty a...

13 March, 2016 in Design Dilemma

Commented: I live in London. Do you offer delivery?We are a British manufacturer and we deliver all over the UK and internationally. Let us know if we can help you further.

26 August, 2015

Commented: Porch surround ...what style?If you are still looking for inspiration - please look at our traditional British made canopies and porches. If you have any questions please contact us.

20 January, 2015 in Design Dilemma

Garden Requisites Ltd