Zara Kitchen Design

This was the second time I used Simon to supply a kitchen. He is always professional and helpful, and like most projects, we did have a couple of minor issues, but Simon’s key strength is customer service and promptly worked through and addressed those items. Look forward to working with Zara Kitchens again.

I cannot recommend Zara Kitchen Design highly enough! They have completely transformed our kitchen from a dark crowded room with open cupboards, to a light, spacious kitchen that is a wonderful space for our family. They had wonderful space saving ideas like putting a double pantry in which has allowed us to reduce the footprint of the kitchen, and put in a breakfast bar with stools which has created a great communal space. The quality of the cupboards and the internal fittings are top of the range with soft close doors, internal spice rack sliding draw & pull out corner cupboards to create extra space. Above all I would recommend them for their patience and the time they took to work with us to find our perfect kitchen. We were very indecisive in the beginning of the process and they made sure we were 100% happy before we finalised the plans and put the order in. We now have our dream kitchen and I couldn’t be happier!

Over the moon with the service and design provided by Simon for our new utility space. There are not many companies who manufacture cupboards designed for this type of area within a garage. The layout and attention to detail is stunning. There were numerous changes before the order was placed and this was dealt with in an extremely professional manner and nothing was too much trouble. We would also like to thank Matt who installed the units, etc. who was professional, clean and tidy and did an excellent job. I would highly recommend Zara Kitchen Design. In fact, they fitted our original kitchen over 9 years ago and it still looks like a brand new kitchen. The workmanship is the very highest.

We chose Zara as we felt very comfortable with Simon and Rubina's approach. There was never any rush - the emphasis being on getting it right. We worked our way through a number of design options and the final kitchen is now a joy to use - everything is excellent quality and perfectly in place. Despite the installation running through varying degrees of lockdown, it went very smoothly. Zara use an established team of specialists - they're used to working together and communicate effectively between phases (a special shout-out to Matt-the-fitter, who is a perfectionist!) It's very much a right-first-time approach and on the rare occasion where it was not quite right, it was addressed very quickly without quibble. I have no hesitation in recommending Zara.

What I loved about the buying experience from the very beginning with Simon and Zara Kitchen Design - was the complete absence of a hard sell. My wife and I loved the gentle consultative approach, the ideas and suggestions. The steady pace and updates - before, during and after the purchase. Buying a new kitchen is a big investment, and combined with the CAD drawings to visualise the new kitchen in the house, and the options of designs and appliances, it was great to be able to 'see' what it would look like when installed. And, it was exactly as laid out with absolutely no surprises. The various fitting phases - electrics, plumbing, furniture install were all delivered as planned, and by pleasant and considerate tradesmen. They respected our space in these Covid times and were always polite and cleared up afterwards. We're delighted with the final product, and as soon as we can get a tiler (!) we'll endeavour to add some pictures to this review All in all, a very professional, family-run business and I'm very pleased that we were able to do business together

Simon and Rubina could not do enough for me. From my first visit to the shop I felt welcome, was given plenty of advice and choice and my kitchen needs were taken into consideration. The design was perfect. A few changes were required and Simon followed accordingly. I would definitely recommend them. C.Bone

Our experience with Simon was first class. His prompt communication, patience and all round knowledge are exemplary. Most importantly we found him honest and trustworthy, attributes sometimes difficult to find in the unregulated kitchen retail sector. Support his business - you won’t regret it.

We approached Zara for our kitchen re-design, after speaking with several kitchen design companies, based on their openness to try and source eco-friendly products and fit our new kitchen with minimal waste. The recommendation for Rotpunkt's eco-cabinets was welcomed as was their approach to fit in aspects of our existing kitchen into the new design. Despite numerous lockdowns during the pandemic and potential delays due to Brexit and the holidays, Rubina and Simon did a great job of getting our new kitchen plans secured, measured, ordered and installed in an amazing timescale. They were very responsive to our requests and co-ordinated the various tradesmen in to do their tasks as needed. The fitter Matt was incredible, getting our kitchen installed in just a few days. I would highly recommend Zara Kitchen Design.

Right from the beginning Simon Hughes was helpful, patient and inspiring to help us to design our new kitchen. Simon responded to requests concerning an ingenious herb rack and the possibility of a peninsula unit which all enhanced the storage capacity. He also helped us look through all the various appliances so that we could choose the most suitable ones. As soon as the installation started we were impressed with the communication skills, friendliness and efficiency of the teams which Simon mobilised to remove the old and then install the new kitchen items. Problems. Only one and that was the procurement of the new oven during lockdown when deliveries appeared to stop.

Professional kitchen design, understood our requirements and incorporated them in. Responded quickly to issues and delivered a high quality kitchen. A few minor issues which our kitchen fitter resolved at minimal cost

The team at Zara Kitchen Design completed our kitchen a few months ago and although we were absolutely delighted with the work and final result, I waited before posting a review to see how it was after using it properly. All the moving parts ( soft self closing drawers, special corner unit trays that mean no contorting to get to the back corner)are very smooth and it all looks great after everyday use and cooking. We are very pleased and would recommend Simon and all the exacting professionals who worked on it. Simon patiently helped us find the combination that made us happy. Gina

I am very pleased with my new kitchen from Zara Kitchen Design. I like that the kitchens on offer were a little bit different and we have a unique and stylish kitchen. The kitchen fitter was excellent and the fitting was done to a very high quality. The kitchen was put in in stages as could be accommodated as lockdown rules changed and Zara kitchens did as much as they could to ensure the kitchen was usable whilst we waited for different bits to be fitted.

Simon has been brilliant yet again. A few years ago, we bought our kitchen from him. He helped us design it and was consistently helpful and patient with me when I changed my mind (often througout the process!). This time, Simon has helped me design our utility room and a separate kitchenette. Again, always patient, calm and accommodating. His chosen kitchen fitter is also great. Clean, tidy and easy to have around. Can't recommend highly enough. Sarah S :)

Very happy with our new kitchen! Thank you Rubina and Simon. We were really impressed with the initial kitchen design. It was different to what other designers had created and we are delighted with the layout. The units and worktops are great quality. Fantastic support from design through to final fitting. Would highly recommend Zara's to anyone looking to design and install a new kitchen.

We came across Zara Kitchens whilst trying to sort out issues with our previous supplier. Simon could not have been more helpful. We talked through our unique requirements and was assisted and directed, with helpful suggestions of products and design. They installed our built in media centre and a small addition to our kitchen, drawers and computer desk. We were very impressed with both the finish and quality of our cabinets. Simon kept us advised throughout Covid as to the supply chain and as soon as possible after lockdown got our project finished. The fitter Matt was thorough yet unobtrusive in our home, polite, professional hard working and did an amazing job. We couldn't have imagined how well it turned out, beyond our expectations. I would, without hesitation, recommend Simon and his team at Zara, we are so pleased we checked out his showroom in Wokingham when we did.

Zara Kitchen Design had a particularly tricky project with many changes to the design and components, however Simon was extremely accommodating and the end result is just perfect in layout and design, and gives the feeling of space. Matt, the fitter, and the other team of workers were also very diligent and nothing was too much trouble. Very happy customer!

My kitchen project should have commenced on the 1st day of lockdown, not a good start I thought, how wrong could I of been! I took delivery of the Brigitte kitchen from Germany and stored it in my garage. Throughout the lockdown period Simon at Zara Kitchens kept me updated on what the requirements were for when the lockdown was lifted, resulting in the fitters having to wear PPE and even bring their own drinks. I was given a schedule of who and when certain tradesmen were coming and each tradesman went through the project before commencing the work. Every workman cleaned up upon completion. Before the project started I met with Simon and Rubina a few times to go through my requirements in their shop and also at my home, their input into new suggestions and their eye for detail were brilliant and gave me a new way of utilising the space to it's maximum . I would definitely recommend Zara Kitchens as the designers and fitters of a new kitchen. Thank you Simon & Rubina !

We requested Zara Kitchen Design to help us with the planning, designing and fitting the kitchen. Simon and his team were very flexible in their approach and have accommodated our requests and changes on a timely basis. I do thank for them for the quick turn around time on the issues we encountered. We are really pleased with the overall quality of the fitting. Throughout the journey, Zara Kitchen Design were honest and transparent to us on all aspects of the project. This helped us to plan our budget and availability. The quality of the workmanship of the team members(fitter, plumber and electricians) were amazing. I should definitely highlight the co-ordination among the team which saved us lot of trouble and hassle on the planning front. I would recommend Zara Kitchen Design customers to go for the complete team. This will save lot of effort and time in the end.

We're so pleased we went to Zara for our kitchen. Simon and Rubina were very helpful with ideas and they were on hand to help every step of the way. Their communication was fantastic and they were always prompt and helpful in answering any queries we had. Matt the fitter was extremely professional and has an exceptional eye for detail. We're loving our kitchen and are looking forward to enjoying it for many many years to come.

A friendly and professional sales approach, with a well fitted local showroom. The quotation process included impressive 3D computer modelling that can be rearranged to show different configurations as may be required. The installation was detailed by day on a schedule that included a fitter, plumber, electrician, plasterer, decorator and coordination of companies to fit the flooring, worktops and splash backs. The quality of the kitchen, appliances and installation is of a very high standard, and the entire team courteous and personable. Very good use has been made of the space in the kitchen, employing corner unit designs that I didn't even know existed. I liked what I saw right from the start and, unusually for me, did not shop around for quotes. Zara Kitchen Design may not be the best place if you want a cheap kitchen - but if you want quality and professionalism they should most definitely be considered as a benchmark against which to compare others..

Having made the decision to update our kitchen we visited a few showrooms to see what was available. As soon as we saw the range in Zara kitchens showroom we made our choice. Simon explained clearly to us what the available options were and showed us various samples. Simon came to measure up to see if our vision would work. After a few days he showed us the design he had drawn up, explained everything and showed us the cost. We were pleasantly surprised and said please go ahead. From there on in it was plain sailing, everything went to plan. the trades people were all very professional, punctual and courteous. We are very pleased with the result and would recommend them to anyone. We both thank Simon and Rubina for the help through the process.

Simon was a delight to work with and the few things that were not prefect to begin with were soon fixed.

We visited a number of kitchen design companies armed with ideas of what we would like to do and invited them to visit and survey the job Whilst the costs for each varied, there was very little between them, but the advice and designs did vary greatly What endeared us to Zara was the fact that they worked as closely to our ideas as possible, and they provided solutions to issues we had already identified that complimented the overall finish. They gave us excellent support with the colour matching and materials, giving samples of doors and units to take home to assess, and re-worked the computer design as often as we needed to make sure everything worked together They also provided guidance on the appliances and supplementary equipment, such as sinks, taps and lighting. Once timelines had been agreed we were supplied with a schedule of works and the builder, fitter, plumber and electrician all visited to review the site and prepare for their bit. We did not in the end, meet the deadline – we fell about two weeks short, but this was not an issue because trades turned up when they said they would, and we were kept informed at every stage of the process. The standard of the support services was excellent We have lived with the kitchen now for three months and it has worked out exactly as we had hoped – we are absolutely delighted with the result.

We are delighted with the work Simon, Rubina and their team have done for us. In addition to providing a lovely modern kitchen, they recommended an exceptional builder, provided Matt - an expert fitter, along with stonemasons and glaziers; all got their work completed as promised and without compromise. They fully deserve the 5 stars.

Fantastic service from this friendly and professional team. Even though we had a small delivery problem with an item Simon stood up to the mark and got it resolved very quickly. The fitter was equally professional and flexible and his workmanship was great. 9.5 out of 10 for service, product and overall experience !

Simon and Rubina were recommended to us and we are very happy to pass on the recommendation. Simon guided us through the design as we charged our minds several times. We were impressed by his patience and attention to detail and the final design is working beautifully. The installation went without hitch and even slightly ahead of the timetable Simon gave us. Special thanks to Matt for such craftsmanship.

Personal, helpful, service. Zara Kitchen Design are happy to work closely with the customer to get the right design. They never make you feel anything is too much trouble. The products are excellent. We are so pleased with the appearance and quality of our new kitchen. The fitter was brilliant. He had a fantastic attention to detail and worked tirelessly to make sure everything was right. We would definitely recommend using them.

Absolutely fantastic service and quality Kitchen. From the first day stepping into Zara’s we had a great customer experience in deciding on the kitchen design, down to granular details. The quality of work involved to install the kitchen was one of the highest quality I have witnessed. The level of customer service was exceptional and any issue that I was resolved in a timely fashion. Our kitchen looks amazing and I am so happy to have worked with Zara’s

We are so pleased with our new kitchen designed and installed by Zara Kitchen Design. We have had a fabulous experience from the first time we walked in to the showroom to completion of the project. From the start Simon listened to our requirements and ideas and gave his thoughts without ever being pushy. Ours was a big project which included removal of a wall. The entire project was managed by Simon and all the builders, fitters, electricians etc were top notch both for quality and customer service. We will be using them again as we continue to modernise our house. Simon was always contactable and willing to sort any issues out as the project went along. In summary, excellent customer service, competitive price and fabulous end product. I am so glad we chose Zara Kitchen Design.

I can't speak highly enough of Zara Kitchen Design. Every single aspect of its service was superb. From design, to delivery, to installation, to finishing. We had to work around builders as part of a full refurbishment. We caused Zara Kitchen Design a few delays and a few headaches. They were extremely patient, highly communicative and made us feel like nothing was too much trouble. The quality of the finished product is superb - infinitely better than anything else I saw from rival companies. Yes, the Zara quote was a little higher than said competitors, but my wife and I believed it was worth paying a little more, knowing that we'd get a finished product that will see us through the next 15-20 years with ease.

Zara kitchens provided us with the most competitive quote from the 7 companies we visited even wren which was important as we wanted to stay high street and not use a major corporation. Simon was informative helpful and professional through the process as was our kitchen fitter Matt who fitted a perfectly square and level kitchen to perfection including the finishing details. Zara worked with our lead times and turned around our kitchen furniture within 4-6 weeks with the stone worktops a week later and glass splash back a week after that. Most other kitchen companies gave as leads of 10-12 weeks so this was a bonus. I would like to thank Simon and Rubina for providing us with a lovely kitchen at what I would consider a fair price and I would encourage people reading this review to place there trust in Zara kitchens. Mr and Mrs Divall

We just wanted to say that nearly one year on we're still so pleased with our new kitchen - everything about it is perfect. All very professionally done (design & fitting). Even after-sales service exemplary - for a problem of my own making, which actually nothing to do with the kitchen fit! David & Jacqui Turner

Everybody who was involved in the execution of the project was first class. The end product is superb and we are delighted with our new kitchen.

I am very pleased to have chosen in-toto to design my kitchen They are very friendly, and the way they address the allocated schedule is done in very timed manner and within the allocated budget

We recently chose Simon and Rubina at In-toto Wokingham to help design and install our new kitchen, and we are thoroughly pleased we did. From start to finish both where a pleasure to deal with, even though we had multiple redesigns over an 18-month period (this was tied into some ever-changing building work). Despite the near 15 or so revisions of the design on our request, they stuck with us despite us not having paid any deposit to guarantee them the work (I’m not sure I’d have had the same patience). At no point was there ever any kind of hard sale, they simply worked with us to get a design we were happy with. They both have excellent knowledge of their products and suggested what would and wouldn’t work in the space. When it came to fitting the kitchen, their fitter Matt was brilliant. He has great attention to detail and was a perfectionist with everything he did. We highly recommend Simon and Rubina and will certainly go back to them when it’s time for a change.

I hired Simon to do a complete installation of a kitchen in a kitchen - diner - lounge area. The brief was to provide a modern kitchen, clean lines which accommodated a sloping roof. The work was completed to a very high standard with high quality units, appliance and surfaces and I am absolutely delighted with the result. I have waited 6 months to provide a review (just in case of teething problems) but everything still works like a dream.

After looking at several local companies we chose in-toto primarily for their range, quality and price. Simon was great in helping us design a kitchen to meet our needs whilst not trying to up-sell on any unnecessary expensive equipment. The kitchen was fitted in the run up to Christmas into our house that at the time was very busy with many other contractors working on other areas. The kitchen fitters did a great, professional job. Simon made sure he was on hand, both in the run up to, during and after the fitting to ensure that everything ran to schedule. We are extremely happy with the quality and look of the kitchen and the price and the before and after sales service from Simon at in-toto.

We are delighted with the kitchen. It looks great, feels great quality and the design works really well for us. It got a good testing over Christmas! Throughout the project, the kitchen fitter, electricians, plumber did a fantastic job and the team were friendly, helpful and approachable.

Simon had an open door policy from the off. He was always available and ever patient with me as I changed my mind throughout the course of the design stage. He liaised with our builder, electrician and plumber whenever required and worked out of regular business hours; answering my emails promptly and offering much appreciated advice.

I am delighted with the beatiful and stylish new kitchen I have just bought from Intoto. This is the 2nd kitchen I have bought from Intoto in 11 years, not because I needed to, but because I wanted to update the style. The quality of the previous kitchen was/is so good, much of it was reused in the utility area. Simon and his showroom team were very helpful and patient. They provided good advice and never applied any pressure at any stage of the process. They showed knowledge and flexibility in meeting my requirements and in some cases helping me though the decisopn making process particulaly in relation to selecting my appliances. All of the trades people who undertook the physical installation and related activities were very skilled and professional, worked as a coherent team and were a pleasure to work with. The quality of the work was excellent. During the installation, through no fault of Simon, a significant problem was encountered with the stone worktop. Simon resolved the problem, which involved negotiations with multiple parties, without drama and in a very reassuring manner. For me, one of the most effective measures of quality of service is how problems are dealt with and resolved and in Simon's case this was handled very well. I have no hesitation in recommending Simon and his team to other potential clients and they would be my first choice if I ever have other kitchen requirements in the future.

I am thrilled with my new kitchen, which, despite my indecisiveness was achieved with the patience and forbearance of Simon Hughes! We purchased an ex display kitchen. Simons' ideas for the layout and design enabled all the units to fit perfectly into the available space together with the added extra units purchased, particularly as I wanted to keep some existing appliances. Nothing was too much trouble, I hadn't expected such a good level of service e.g time spent on the layout, choice of appliances and when the fitter was 'short' of a particular section of the handleless fascia Simon was able to procure and bring over to our address.

We spoke to several kitchen companies and had a good idea of what we wanted before we started. In-toto, and in particular Rubina, made some superb suggestions of improving the layout to improve the functionality. We had several meetings and they always listened as we developed the design. When it came to commercial negotiations they were straightforward and easy to deal with, fair but professional. When the build commenced they were supportive, and whilst the installation was not without its challenges at times, their fitter, Matt was a true craftsman and a pleasure deal with. It took a while to get the fittings right around the ovens, and whilst this lead to frustration at our end, we had been without a kitchen for 3 months and at 90% complete it was still not at all functional, (not just down to in-toto), but they listened and made sure the communication was improved. The end product is just what we wanted and had planned for, the product is first class and the touches around the design add that feeling of quality. I would not hesitate to recommend them, the process is not without stresses but they will help to ease them and guide you to the end point. Trust them and they will deliver your dream too!

I would have no hesitation in recommending In-toto Wokingham to anyone wanting a new kitchen. Simon was very efficient, helpful and patient. He produced several designs for a small kitchen and was able to produce fittings for any space. The kitchen furniture and equipment is high quality. The men who carried out the work were excellent and all came according to schedule. The final result was very satisfying.

In-toto's approach and service right from the start was impressive. They were not pushy but were very professional and put the customer first. We loved the fact that In-toto used their own tradesman who were all equally excellent. We encountered major damp and mould problems halfway through and In-toto went the extra mile and plumbed in a temporary sink and washing machine for us which really helped us out. Everyone knew what was going on with each stage of our kitchen from the designer to each tradesman and the continuity of service was seamless. We are very, very happy with our kitchen which has been fitted to an extremely high standard. We would most certainly use them again and they were always on hand when we had any queries. In-toto definately know their business and they are very good at it!

We had our new kitchen fitted with Intoto and received a very professional service from start to finish. From the design to the delivery and fitting it was all managed by Simon who endeavoured to stay within schedule and budget. We are very pleased with the end result.

Simon and his team are very talented with their kitchen design and fit. Intoto kitchens has a good reputation and Simon is a good example of this. We have worked on a few projects together now and look forward to future collaborations.

I worked with Rubina and Simon to help them create a modern new section in their showroom. They are very tuned in to trends and styles and they are keen to show their clients a great range of options. They listened to my advise on colours and flooring combinations. Simon and Rubina were very knowledgable about their products and appliances. We incorporated the latest surfaces and door finishes available so the showroom is current and stylish and practical. They produced CAD drawings that were easy for me to work from, and things could be changed around easily to get the best designs.

Our kitchen was completed about 18 months ago and we love it Simon made it really easy at the design stage - and it was a mixture of me going to the showroom and Simon coming to our house. he had some great suggestions but kept to the simplicity and the style we wanted. We knocked 2 rooms into one to create one large kitchen All the work (with the exception of the floor) was done by contractors who do a lot of work for intoto and are used to working at a high standard and not one of them needed to be called back. work started on time and finished on time and the house was left in a clean and tidy state every night and we felt we could trust all of the contractors who came into our house . The only issue we had was with the Karndean floor - it was arranged through intoto but Karndean weren't great and they did have to come back twice to finish the floor properly couldn't recommend the Wokingham Intoto team highly enough.