Tile Professionals in New York, NY

“What an outstanding job! We hired him to update the countertop in our kitchen and the work exceeded our expectations. Chris is easy to work with, excellent and careful with installation, and reasonably priced. While installing our countertop, he encountered a plumbing issue due to an old sink and not only identified it, but also brought in a plumber to fix it quickly. Great to work with someone who can do it all!”

“Great prices! Fast service on orders, free shipping on samples and high quality products! Very pleased, shopped local and prices much higher for same product. T.Y.”

“I have never before experienced such exceptional customer service. My project was extremely small. However, I was made to feel as if I was spending a million dollars. J. Lynton Brooke, the owner, took the time to explain the entire process. He made me feel confident that I could master this undertaking and when I ran into difficulty taking measurements, he came on site to make sure that my measurements were accurate. The project turned out AMAZING!!!! Every time I enter my kitchen, I smile and marvel at the beauty of the stainless steel tile. I wish more people conducted business like J. Lynton Brooke. The world would be a much better place! He is the best!”

“Elegance by NT Trading has been great to me since day one! Not only they have a huge warehouse with variety of natural stone and porcelain to choose, but they're also extremely knowledgeable at every aspect of their material. A visit to their office and warehouse is a whole journey from start to finish. They have a lot videos of their previous projects which made it super easy to see what my final result would look like. Their showroom is full of different tiles, pavers, slabs, etc. and they gave me a tour of their warehouse! Customer service, quality of the material, availability, hospitality and turnaround time are definitely what made me work with them. Recommend 100%!”

“Initial visit to the Manhasset showroom was a very pleasant experience. Very friendly and helpful sales person--Susan. A lot of well-organized bins of tile.”

“Excellent selection of products and great customer service. Complementary design advice and guidance for different tile installations. Product looks excellent installed too. A great experience working with them.”

“We recently completed our bathroom renovation in a 1946 building in Jackson Heights. It was a full-scale renovation - we took it right down to the studs. The centerpiece is a deep soaking tub with a marble tub surround and deck that I designed. For marble fabrication, I turned to Empire. Empire had a remnant of just the kind of statuary marble I was looking for at just the size I needed. There was even some leftover that they cut into pieces for my shower niche, thresholds, and window sill. And because it was a remnant from a kitchen they had already finished, they quoted me a really good price. Their installers were excellent. It took them about 4 hours and they were very patient and diligent. (The corner where the double apron meets the deck was a tricky bit that they had to hone on the spot.) Before going to Empire I had read the mixed reviews on yelp - and having worked with them, I think I understand the issues. I would use Empire again. For their great prices and great quality of fabrication and installation. But just be aware that Lucy, the owner, is prickly. She really should not be dealing hands-on with customer service. Anna in the front office is a sweetheart. But in the end, Lucy calls the shots, and she is tough. Two words of caution: Negotiate the exact division of your payment up front. Read the agreement carefully. The industry standard is 1/3 + 1/3 + 1/3 payments. That is, 1/3 up front. 1/3 after inspecting fabrication. 1/3 after installation. But Empire will try to get you for all but a few $ at the second stage, before installation. This happened to me and it felt like swinging in the wind to pay Lucy almost 100% before final installation. My experience turned out okay, but if I had it to do again, I would have made sure it was the standard 1/3 at each phase. The other thing that happened that I would caution about - nearing the end of the installation, one of the installers said he was running out to get something from his truck and asked my contractor for the keys so that he wouldn't have to buzz. My contractor handed them over without thinking. Did you know that if the fabricator has your keys and the job goes sour, Empire is legally still in your apartment and can rip the whole thing out? Yep. So, word to the wise about that. In the end, my renovation turned out great and I would use Empire again.”

“Had a granite counter top installed Received Great service and work was done quickly and with quality. i am very satisfied and would recommend them to anyone else.”

“The interior decorator working with me from Cavanagh Properties, Lovleen Cavanagh pointed me to Milano Granite & Marble. I don't usually do reviews but felt the service and job done was fantastic. I was getting a new quartz kitchen counter installed. The whole process from the beginning with Rocco and Victoria all the way through to the installation was fantastic. The workers doing the counter-top installation were on-time, considerate and did an excellent job. When I mentioned a minor finish item to Rocco, he asked for details, agree with my point and scheduled his guys to come back out to resolve. That fair and no nonsense attention to detail speaks to a quality service and why I am doing this review.”

“I visited and spoke to all the high end stone dealers in the New York area and New York Stone was by far the best. Their warehouse in Jersey City is astounding in its inventory and their prices were the most reasonable...and arguably the most beautiful and unique slabs.”