Bespoke Worktops, Granite Worktops, Marble Worktops, Masonry, Natural Stone Worktops, Quartz Worktops, Solid Surface Worktops, Splashback Installation, Stone Cleaning, Stone Installation, Stone Supplies, Tiled Worktops, Worktop Installation, Worktops, Kitchen worktops, Kitchen Splashbacks, Vanity Tops, Wall Cladding, Feature Walls, Engineered Stone, Dekton worktops, Dekton walls, Dekton flooring, Neolith worktops, Neolith wall, Neolith flooring, Silestone worktops, Silestone walls, Silestone flooring, Stone sinks, Ceramic worktops, Porcelain worktops, Dekton worktops, Silestone Worktops, Caesarstone Worktops, Sintered stone worktops, fireplace surrounds
London, Hackney, Camden, Islington, Kensington, Chelsea, Fulham, Marylebone, Greater London, Westminster, Hammersmith, Chiswick, Ealing, Clapham, Battersea, Balham, Mill Hill, Finchley, Woodford Green, Hampstead, Highgate, Earl's Court, Maida Vale, Primrose Hill, Notting Hill Gate, Surrey, Essex, Kent, Hertfordshire, Buckinghamshire
Houzz Best Service 2016, 2017, 2018 Caesarstone Installation of the Month, winners December 2015 AI GLOBAL AWARD 2018: Best Engineered Stones Installation Specialists – UK & Best Commercial Stone Installation Project
Thank you for such nice feedback and photo.
We really wish you will enjoy your beautiful kitchen worktops and splashbacks for many years to come!
We will be here to help and assist at any time, with any query or assistance you may require.
All the best,
The MKW Surfaces Team
Thank you for your email and feedback which is very important.
We normally offer an AM or PM slot to our clients which helps us cover windows of 6 hours. The reason for this, is that we transport very heavy stone on vans and lorries which aren't always the quickest vehicles.
We also prioritize the arrival of materials in safe and good conditions for our clients (i.e. if there are pot holes on the road, these may crack if driving fast, etc).
We carry out between 1300-1600 installations every year on time and manner and there is a very small percentage of delays on arrival of some of our installations.
Our team had a slight delay with getting access on another site in the morning and then got caught up by traffic which delayed our arrival.
Despite this, we understand that urban lifestyle is ever getting busier for all of us and try our best to accommodate smaller windows of arrival when possible.
We were trying to help, and although arriving a little bit late, we really wanted to complete your installation the very same day.
Our installers may have been a little tired as they did have a long day, but we can assure you they we are all very happy at our workplace.
We will continue addressing issues with traffic, delays and communication, we can only ever improve thanks to the invaluable feedback of clients such as yourself.
On a positive note, we are glad to hear that you are happy with the final result and we will be always here to help and assist, should you have any queries and/or issues in the future.
All the best,
Brian at the MKW Surfaces Team
Thank you for the positive feedback, it was a real pleasure to meet not only a talented lighting designer but a nice and friendly client too!.
Without a doubt are paths are likely to cross again some time in the future and we look forward to it.
Brian and the MKW Surfaces Team