Hi Madeleine, i dont know your situation...but we provide all of our dealers with extensive training in a variety of different methods. They also have access to detailed product information, across the full BORA product offering.

Luke I've explained my situation to you previously. They clearly know what to offer hob wise but dont understand the fitting and venting requirements. But as I've had comments that a building regulation certificate is just a piece of paper and nothing to worry about it does concern me that either they're not trained correctly or don't follow your guidance, in which case you should be concerned at your reputational damage from those who dont follow guidance

Hi Madeleine, i found our email conversations from November 2019....so sorry.

& i have sent you a reply. so hopefully we can get this sorted.

other matters for buyers to consider with the recirculation hobs is that you need to replace the filters every 12 months at the cost of £130

Yes this is correct for the BORA Basic. The filters for a Pure / X Pure are around £85 every 12 months based on heavy use.

Hi Dana, maybe drop me a message with some more detail so we can get this sorted.

Dana Timar

3 days ago

Hello! I have a BORA PURA with exterior exhaust, it is brand new, i’ve used it just once yesterday to make an omelette, but today, i was trying to use it again and serie E8 is shown, the extractor is not working. Any possible Solutions?

Hi Luke,

I’m doing a rear extension at the moment and I’m still confused with the venting requirements, it is not clear at all. I’m looking at the Pure.

I had been informed that I can’t go for 8 meters with the extractor with the ventilation and duct system underfloor or to the ceiling after going 1 1/2 meters underfloor.

There are a lot of recommendations on the website except on ventilation/ requirements/ design.

Where can I get a better idea?

Thanks,
Ricardo

Hi Ricardo, our rule of thumb with all BORA systems is that you can duct for around 6 metres & up to 6 bends. If your required route is exceeds this...then we "BORA" need to see your plan & check to see if its achievable. It sounds like you have already spoken to someone & it has been advised that your route is too long or has too many bends. We have these guidelines / rules to ensure that the system performs its best when installed in a kitchen. If you need anymore help just let me know.

Hi Luke,

can you advise on when stock is likely to hit the UK?

I ordered a Bora Pure (puru) at the end of November. I expected some delays due to xmas and brexit, and was told mid Jan.

but I’ve now been told all Bora deliveries aren’t happening in Jan and the shipping company that you use has stopped coming to the UK.

if it doesn’t get here in a couple of weeks then it holds up the worktop installation etc.

can you offer me any reassurance. The fridge, freezer, flooring etc. Has all made it from Germany, but not the £2k+ hob.

thanks

james

Hi James, your system was due to arrive w/c 18th Jan to the dealer that you ordered it with. However due to the Brexit transitions our carrier paused ALL (not just us) deliveries into the UK.

Please take a look at this link https://www.bbc.co.uk/news/business-55662544. We are hoping they will resume Friday 23th/ Monday 24th. I would like to think your delivery will come w/c 1st Feb... but I can’t guarantee it yet. You have also messaged me ...so I will keep you updated directly. I am sorry for the inconvenience & we are working very hard to get this sorted...but I think you will understand a lot of this is out of our hands.

Thanks for your speedy response and reassurance Luke. Fingers crossed!

Hi Luke. Have the deliveries into the UK resumed? Thanks for any update!

Hi James , We are hoping to start back tomorrow... so hopefully your system will be delivered end of calendar week 5 or at the beginnng of calendar week 6. Sorry for the delay.

Hi Luke, we're having a single storey rear extension with the kitchen going where our old dining room was (so not in the extension bit). We're looking at a BORA pure or puru if ducting outside is not possible. I've got a couple of questions:

1) if we have to go with the puru recirculation model, you said in a previous post that we would need to have another extractor fan in the kitchen to satisfy building regs and if we had an extractor in our previous kitchen (which we did). You said that these can be really small and discreet - can you link to what sort of thing you mean? I can't find anything suitable anywhere and I'm really confused about where it could possibly go in our kitchen. The whole point of getting a BORA was so we wouldn't have to get a separate extractor!

2) We're wanting to put the hob in the chimney breast recess with 800mm wide pan drawers underneath. Will this be possible with the pure or puru models?

Thanks for your help, I'm finding it all a bit of a minefield!

Charlotte

I’m sure Luke will reply in more details, but I can help a little. 800 wide unit is ok, see page 23 in here I think. https://www.bora.com/fileadmin/downloads/220_manual_en_gb11380.pdf

one thing to check is that you have enough gap behind for the airflow from the recirculation.

the small fans you can put in are like the bathroom ones you get, can be quite discreet, and even hidden by cupboards.

Ah ok, that makes sense, thanks for your reply!

Hi everyone, I'm considering buying a Bora recirculation model but I have 2 concerns. I'd appreciate any feedback from actual users.

1- Apparently the sucked in air goes into the plinth area inside the cabinet, considering this is humid air, is there a risk of damage/mould/fungus to the furniture? Bora's website says under "normal" cooking conditions or "comfortable" environment, this wouldn't be an issue, but those word choices sound a bit vague to be frank. Anyone has any experience, actual knowledge about this?

2- How about the air coming out under the cabinets? Our kitchen designer said they'd install a kind of a grill at the bottom to help the air get out. Is that airflow disturbing at all? Or strong enough to unsettle the dust on the floor? I've seen the siemens models with exhaust systems that basically blows the air out which is actually a quite strong breeze. Is the case similar for Bora?

Thanks,

Boz

Hi Charlotte,

I think Alfie ...has answered everything you need to know. If you need any more advise let me know.

Hi Boz,

with our recirculation product if you provide the correct size vent / grill / trim the top of the plinth down to the correct height...the air will return to the room without the risk of any moisture/ fungus / mould. We are been selling this type of product since 2008 & we have had no issues.

Reference the air coming out...so you can use a grill / metal vent in the plinth but this concentrates the air to one position & it can be quite strong.

What is better is to trim the top of the plinth down around the island/ along the run ..so the air gently returns to the room & is unnoticeable.

A further note. Please view this link https://www.youtube.com/watch?v=GUJl_51BBes&t=6s to a youtube video to answer & reassure that there will be no issue from moisture in the furniture...when using a BORA.

This gets more confusing each time I see a post. My designer and installer clearly didnt know this product. Mine was fitted without additional extraction even though I had one previously. I've asked before if theres a chance of damage to the units from moisture and been told its minimal. Now there's talk of mould and fungus ! No additional eventing in my kickboards. Why have specialist providers if they dont know the product?

Hi Luke,

Where did you find that plinth cutting suggestion? I can't seem to Google it.

Any idea what the "correct height" should be for the trim?

Thanks

Hi Mark, drop me a message or email me l.salter@bora.com i will advise.

I would also be interested in the answer to the above Mark!

See the manual link above, page 23 on i think. It talks about reducing the plinth height to allow 500cm2 for recirculating.

ps have shipments started again yet Luke?

Yes we need 500cm2 (for a standard BORA setup) of gap in the plinth for the air to be dispensed into the room. That can be via a metal grille, louvred plinths or by trimming the plinth down. James/ Alfie your goods will be dispatched this week.

Hi there, I am planning a kitchen and looking for a rough price on bora hob to see if possible within my budget. Can anyone help please

Get the Ikea Fordelaktig version instead - had for a year and it’s great!

can the Bira xpure recirculation be put in retrospectively? I'm renovating my kitchen and walls have been knocked and requiring done. hopefully floors in next week. i was hoping to have kitchen units installed straight away but does the BORA have to go in first before cabinetry?
i also don't have second extractor so just plan on opening window , seeing as all you have to do is provide air source

Natasha, it depends on the model but as a guide the Pure are around £2k. Worth emailing multiple companies as the quotes so vary but only within around a £200 range. Sounds expensive, but a down draft extractor is about £900 by itself.

Hi all - we’ve finally taken delivery of our Bora Pure and our kitchen designer has put it surface mounted on our quartz worktop whereas we were expecting it flush mounted. He tells us he really discourages having them flush mounted. He mentioned the silicone around the expansion gap would look messy. Does anyone have any other views or had a problem with a flush mount?

We were told the same, that flush mounting meant you got bits down the side. Also they didn’t have the machinery to do the radius corners small enough.

Hi Luke,

Could you let me know when Square Kitchens Ponsfords in Sheffield will be getting their delivery of Pure hobs? I was told w/c 22nd Feb but still no sign and it's holding up us finishing the kitchen as the quartz is ready to go on but we need to wait until the hob is in.

Also interested in answers to the above about flush mounting as we are having ours flush mounted and now I'm concerned about it.

Thanks,

Charley

Hi Charlotte, I dont look after there account so i will have to check ... when did you order the system? we have been running behind due to the Brexit transition but we are almost up to date.

Our systems can be mounted flush or surface on the worktop. Flush is a good option as it gives added protection to the corners / edges of the glass , it also looks better. Some worktop companies dont like doing flush ..because it involves more work cutting the step in the material & they will often discourage clients from this. Also when installed you need to run a silicone seal all around the system.... some fitters can do this blindfolded others struggle... & it can look messy.

I thought I would share this case study from the Howdens website .... Howdens Case Study BORA . With a BORA Pure on the Island. Plus an instagram post from the client about the system. Worth taking a look.

Hi Luke,

Thanks for the above, I'll have a look. Our worktop installer is very good and said we can have it flush so I trust them to do a good job!

I ordered on the 3rd Feb so really hoping it comes soon!

Thanks,

Charley

No worries. I'm not sure when Ponsford ordered there systems but a brand new order placed with us... is going to take around 4-6 weeks factoring in stock demand & also Brexit delivery issues. Just making you aware.

I got mine last week, ordered at the end of November! But that was just unlucky with brexit etc. Finally getting fitted next week! Excited!

Mine arriving next week too, fingers crossed.

Hi everyone!

im looking at buying a bora basic hob (recirculating), but I can’t find anything that tells me what the best model in the basic range is, it’s totally confusing!

does anyone have any info that might help me make a decision?

Hi Sharne, are you after Induction? if so the BORA Basic has been been discontined for the BORA Pure or the X Pure. The Pure is an 80cm fixed 4 zone ...the X Pure is an 90cm Flex Induction. Hope that helps.

This is the X Pure

This is the Pure.

Hi Luke,

Thanks for replying! yes I’m after induction. I can still buy a bora basic (was emailing a supplier yesterday) they have a BFIU and a BIU - is there any difference other than the size and the flex cooking?

thank you!

Hi Luke can you confirm if Bora will continue to make the Basic halogen radiant (non induction), as we want a hob that won't affect pacemakers or create magnetic fields? As far as I know Bora are the only company to do a halogen radiant venting hob.

Latest advice appreciated on the best big induction downdraught hobs please (Berbel, Bora, Gaggenau, Siemens, Bosch or others). We want best steam and fat clearance rates, quietest motors, easy-clean (unsure re self-clean, ducted or recirulated air). Berbel's FaceBook page features lots of customer complaints regarding after-sales service and spare parts, but some seem due to Covid delays which we think is unavoidable; another mentions guests sitting "in a haze" from the recirculated air and obviously nobody wants that! We need to order very soon but definitely don't want ceiling extraction. Many thanks for prompt replies!

Hi Sharne, The BIU is a 80cm 4 zones... the BFIU is a 90cm Flex induction ...so it has more cooking area.

Hi Richard, Yes we are continuing with the Bora Basic Ceramic.

Hello C Mc

Well, I can't give you the latest advice and also cannot compare our Bora to the other brands. I can only so we are really happy with our Bora, it is ducted and the motor is pretty quiet, steam, cooking smells and grease extraction is, to my mind as good as it gets. In fact if I had to give away everything in our house, my hob would be just after my husband!

Hi, just had a Bora induction downdraught hob with external extraction installed by Kitchen Architecture, London. All AOK except noticed a strong incoming draught when hob not in use. Is there meant to be a flap valve in the duct? Cant see anything in the installation/user guide.

Hi, has Bora ducting and wall vent been used? Our wall vent has two non return valves.

Hi is there an accessory rubber band of some description available to raise the Bora x pure slightly to fit snugly into a recessed cut out?

Hi Alex, The X Pure comes with a rubber sealing strip / tape.

Hi Luke, how much would a Bora pure with 6mts of ducting cost approximately? Can you suggest a good dealer in Manchester? Thanks Sri

Hi Srinath, drop me an email with your kitchen plan ...so i can give you more detail. l.salter@bora.com