BathroomsByDesign

4.778 Reviews

Review Me

Brentford, Greater London

9x Best of Houzz winner

Locally owned

Bespoke work

London Bathroom Design & Supply Specialists with Local Showrooms

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BathroomsByDesign is one of the UK's leading bathroom design and supply specialists. Our aim is to ensure our customers achieve bathroom excellence at affordable prices. Contact us today about your bathroom project and book a FREE design consultation suitable for almost any budget! Download our FREE VR App and send us your measurements with ease to begin the process of your new bathroom renovation. With over 100 years of collective industry experience, we have worked on prestigious commercial projects such as the V&A Museum, Fortnum & Mason and boutique hotels across the UK, however our strength is in residential bathrooms ranging from £2k - £20k. We know what it takes to deliver a high quality service, providing affordable luxury to our clients. We also know that starting a new bathroom project can be a daunting experience, but with our expertise, guidance and know-how, we can help you maximise your space and ensure you get the bathroom of your dreams. Furthermore our pioneering virtual reality design technology allows you to visualise your bathroom before you buy - just get in touch and we can show you how easy it is.

Services Provided

Bathroom Design, Bespoke Bathroom Vanities, Bathroom Renovation, Contemporary Bathrooms, Shower Enclosures, Wet Rooms, En Suites, Underfloor Heating, Bespoke Bathrooms

Areas Served

Brentford, Richmond, Twickenham, Fulham, South Kensington, Chiswick, Oxford, Wimbledon, Ealing, London, Kingston upon Thames, Chelsea, Kensington, Notting Hill, Knightsbridge, Barnes, Teddington, Kew, Bayswater, Battersea, Surbiton, Pimlico, Berkshire, Reading, Hounslow, Slough, Heston, Windsor, Hammersmith, Surrey, Ascot, Purley, Hillingdon, Uxbridge, Barons Court, Ham, Gerrards Cross

Awards

2019 Winner of KBB Review Retail & Design Awards- Showroom of the Year 2018 Finalist for KBB Showroom of the Year & Retailer of the Year 2018 Commended as Best Business at the Richmond Business Awards 2017 Retailer of the Year' at the Richmond Business Awards

74 Projects for BathroomsByDesign

London, England

Case Study: New Lodge, Fulham

12 photos

Richmond, Greater London

Richmond Showroom, TW9

22 photos

Brentford, Greater London

Brentford Showroom, TW9

22 photos

London, UK

Case Study: V&A Museum, London

9 photos

Thornton Heath, Greater London

Case Study: Thornton Heath (as featured on George Clarke's Old House, New Home)

7 photos

Twickenham, Greater London

Case Study: Cross Deep, Twickenham

8 photos

Sunbury-on-Thames, Surrey

Case Study: Sunbury-On-Thames

8 photos

Reading

Case Study: Seven Stars Barn, Berkshire

10 photos

Chelsea, London, Greater London

Case Study: Chelsea

3 photos

Fulham, London, Greater London

Case Study: Fulham, London, SW6

13 photos

Chiswick, London, Greater London

Case Study: Chiswick, London

8 photos

Kingston upon Thames, Greater London

Case Study: Kingston, KT2

8 photos

Load Next 12 Projects

Featured Review

Elizabeth Blythe

Relationship

Client

Great bathroom designer, delivery and after sales service.Staff were attentive and quick to respond to any queries. Design was tailor made to our room sizes and requirements. Very happy to recommend the company.Read Full Review

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78 Reviews for BathroomsByDesign

4.7|78 reviews

Work Quality

5.0

Communication

5.0

Value

5.0

HU-124953408

Relationship

Client

Couldn’t have been more pleased with Bathroom by Design in Richmond. We were looked after from the moment we stepped through the door by Roxanne who was fantastic a true professional. Every item we purchased is of the highest quality and the customer service we received through the whole process was second to none.

3 April, 2021

Patrick Baldwin

Relationship

Client

From initial design through to installation and beyond, the customer service offered by this company is second to none. Excellent design service from the Richmond branch; both remotely and face to face. Several designs were proposed that I was able to view in 3D via the BBD app. It was never too much trouble to tweak the designs. The designers have considerable technical and product expertise, so I felt comfortable with their recommendations and advice. Products are offered from a wide variety of well known manufacturers and pricing is always highly competitive. The quotation included everything necessary to complete my project. The ordering and delivery process was efficient; dealing with the people at the warehouse in Brentford was always easy and pleasant. The after sales support, especially during installation, was outstanding. E-mails were always answered swiftly. I urgently needed a couple of additional items which were provided without a fuss. Finally, the returns policy is more flexible than other suppliers I have used.

14 March, 2021Last modified:15 March, 2021

Susie Carthy

Relationship

Client

Very friendly and professional service received. Our designer Roxanne was extremely knowledgeable and helpful and she made the process of designing our bathroom space a real joy and pleasure (I had expected it to be stressful and difficult with everything having to be online). However, the online session with Roxanne ran smoothly, and wasn't stressful at all. Prices were competitive and the range of products was impressive. Unfortunately our location made it difficult to find a fitter and so we had to leave our project at the design stage on this particular occasion. If you are in the catchment area for a fitter, I'd definitely recommend Bathrooms By Design.

8 February, 2021

siddiqur2014

Relationship

Client

Initially drove past the Fulham showroom and decided to drop in with my en-suite bathroom measurements. Staff really friendly and Rupert designed me a fabulous bathroom and separate steam room. I was amazed at how he managed to fit all of it in the space! The luxury bathroom turned out amazing and is the centrepiece of the house! Price wise I would say very competitive, delivery and after service also impeccable. Highly recommended and I’ll definitely use again. Thank Team.

26 January, 2021

B Lehl

Relationship

Client

My husband and I were extremely impressed with Bathrooms by Design. Roxanne, our designer, was really amazing and made the process of choosing and designing three bathrooms incredibly easy. She was able to quickly pinpoint what we were looking for in each element and expertly guided us to three different bathroom designs taking into account some quite difficult measurements and spaces. Her builder suggestion for installation was absolutely expert as well and we were very pleased with their professionalism and exacting standards in adhering to the design and installing the products. We are so happy with our choices and grateful to Roxanne’s expertise in particular, and we are delighted to recommend the entire Bathrooms by Design team.

14 December, 2020

aryan_meredith

Relationship

Client

I’ve received great service from Roxanne at Bathrooms by Design. She patiently spent a LOT of time going through several versions/edits of bathroom designs until we got it right for me, would follow up with me but was never pushy, was knowledgable, responsive and prompt when I needed follow up advice and ultimately could also back the fantastic service up with pricing that was competitive with the market. I liked being able to talk to someone easily at any time and the delivery team were also really easy/prompt to get hold of to follow up deliveries. I would use them again and would happily recommend their services/products.

13 December, 2020

HU-177780396

Relationship

Client

What a genuinely pleasant experience this was. We were looking to rennovate two bathrooms and a small cloackroom. We had been nervous throughout the search about whether it would be possible to do this on our budget to a high standard. Roxanne who helped us map our design all online, with 3D modelling of what this would look like, made the whole thing easy. I really enjoyed working through the design, our preferences, what might be nice to go with the tiles, particular finishes and taps/sinks. Roxanne was also instrumental in helping us find a fitter - Ivan - who was also outstanding. Very professional and guarantees the quality of his work to the highest standards. The materials all arrived ahead of installation, with some small parts needing to be ordered mid-way through the installation. I really could not speak more highly of the service we have received. We are enjoying the bathrooms already; thanks so much for being so understanding, so reasonable and so flexible throughout.

21 November, 2020

Kate Farmer

Relationship

Client

Great design experience and the service was professional and helpful. I had a remote meeting in lockdown to create the design and that same day was provided with 3D images of our new bathrooms via their brilliant app. My thanks to Roxanne for her initiative, patience and spot on advice and for staying in touch, listening to our ever-changing needs, and making so many helpful suggestions!

13 October, 2020Last modified:15 October, 2020

stephaniekirkham

Relationship

Client

I worked with Roxanne on our bathroom remodel. I wasn’t planning on using a design service (thinking I could do myself) but one day I just popped in to the Richmond showroom when I was walking passed and I’m so glad I did, as I couldn’t recommend their products and Roxanne’s service enough. It is obvious she knows exactly what she’s doing by how efficient she can recommend products that will suit your space, like the double-ended shower bath and totally fold-away-able shower screen, which I love. She has been extremely professional throughout the whole process, including during pandemic times. If you want a designer who isn’t overbearing, and just gets the job done in an efficient, friendly and professional manner then Roxanne is the one for you. Also, she introduced me to Henning at Protea Home Developers who I also found a complete breeze to work with when coordinating the installation. A very easy and professional service from both parties. Thank you for a lovely bathroom, I only wish I had another to re-model with you. Maybe in our next place...

22 August, 2020

N B

Relationship

Client

We worked with Bathrooms by Design on the remodel of our house in SW London. Initially we had a designer draw up some ideas for three bathrooms and a cloakroom. None of the proposals did, however, hit the mark. We then discussed our ideas and requirements with Rupert and his team in the Fulham store. Rupert did a fantastic job in designing and supplying beautiful and highly usable bathrooms for our project. From concept to delivery, the BbD team is very experienced, highly knowledgeable, professional, and overall a pleasure to work with.

30 June, 2020

Richard Bloom

Relationship

Client

Great Service from planning through to delivery and great value for quality products . . Their Designer Rupert experience and knowledge has delivered four stunning and practical bathrooms for us. Would highly recommend and use again.

15 June, 2020

Comment from BathroomsByDesign:

Thank you very much for your kind words. We strive to provide great quality, great designs and great value, so we are delighted that we have achieved this for you.

HU-504189169

Relationship

Client

I’ve bought three bathrooms so far from BathroomsByDesign and love them all! Rupert designed each one differently and gave me lots of ideas. I found that they were really reasonably priced too and would highly recommend this company! I will definitely use them again for my next bathroom!

12 June, 2020

HU-369068678

Relationship

Received an estimate

I can highly recommend Lewis Jones from Bathrooms by design. Wow what a service they provide, from the initial discussion to the virtual meetings and the amazing designs put together with such thought, innovation and ensuring they met my requirements. Lewis has been very creative, professional and was very knowledgeable from product knowledge to even the technical plumbing works behind the bathroom. Thank you for all your help!

27 May, 2020

Comment from BathroomsByDesign:

Thank you for the 5 star review, your feedback has been greatly appreciated by the whole team. We're glad you were pleased with our product selection and we hope we helped in guiding you with your bathroom project. If there's anything you need, please let us know and we'll be happy to help.

Caroline Collins

Relationship

Client

I wanted to highlight the excellent customer service we received from Bathrooms by Design, particularly Roxanne, one of their designers. Her communication was excellent and her attention to detail and creative flare exceptional. The bathroom she designed for us looked amazing. It's also worth noting that this was all happening during lock-down for Covid-19 and we were without a bathroom, Roxanne worked hard to put together a bathroom that was not only in stock, but met our expectations and tight timelines. Roxanne is an asset to their team.

21 April, 2020

Comment from BathroomsByDesign:

Thank you very much Caroline, we are so pleased at how much you enjoyed your experience with us and thank you for sharing with others here on Houzz.

Beth

Relationship

Client

Great experience during design and showroom experience, good product range, good quality, app allows you to see different tiles and layouts of potential bathroom to help make decisions. Once delivered we decided to exchange and return some of the items due to them not working for us. Ray from the after sales department was so helpful in making the process as stress free as possible, polite and the phone and very proactive. Without Ray on our side I honestly don't think we would've reached the solution we did in the timeframe we did. Every customer service department needs a Ray! Would buy from Bathrooms by Design again in the future.

25 March, 2020

Comment from BathroomsByDesign:

Thanks Beth for 5 star review! We're so glad you experienced a fantastic end-to-end service with us and that our After Sales team, especially Ray, was on hand to ensure any exchanges and returns were dealt with efficiently. We are always here to help and we look forward to working you again!

Paul Desouza

Relationship

Client

We are so happy we purchased our new bathroom products from bathrooms by design. The quality and design service was nothing but outstanding, I would highly recommend using this company if you are looking for a top quality bathroom & after sales service. I wanted to say a special thank you to Saida Morgan who was outstanding dealing with a very particular customer, you were brilliant and probably could not have completed this project on time without your considerable help in resolving any issues we had. If only all after sales were like this, Thank you Saida your great, and also thank you to all at Bathroomsbydesign.

21 March, 2020

Comment from BathroomsByDesign:

Hi Paul, thanks for the 5 star review! We're delighted that the team were able to assist you with your project and ensure any issues you had were dealt with efficiently. We are also pleased you enjoyed our 3D design service! We look forward to working with you again.

Paul Smallpage

Relationship

Client

Bathrooms by Design - Chris Argles - highly recommend. We cannot recommend highly enough the level of service & professionalism from Chris Argles at Bathrooms by Design (BbD). Chris was their by our side all the way through & offered lots of options to fit in with our budget & timeline for our new bathroom. The 3D bathroom viewer & the slick software the BbD team use to build out your design plan is brilliant. We are very happy that we made the final decision to go with Chris & BbD, they also helped out with us picking our Bathroom fitter, Henning Wessels at Protea. Thank you Chris. Top man.

13 March, 2020

Comment from BathroomsByDesign:

Thanks Paul for the great feedback! We're elated that Chris was able to deliver a fantastic end to end service to ensure your requirements were met for your bathroom project. We're also pleased you enjoyed our 3D design software, we hope it helped you visualise your bathrooms and assisted your bathroom fitter also. Please let us know if there's anything else you need? We look forward to working with you again in the future.

Felicien Vaillancour

Relationship

Client

Fantastic service. Excellent quality from the top names and the tiles are beautiful. Product are good quality and we found them even cheaper than other stores. The staff are super helpful, and have some great ideas.

1 March, 2020

Comment from BathroomsByDesign:

Thank you Felicien for the 5 star review, your feedback has been greatly appreciated by the whole team. We're glad you were pleased with our product selection and we hope we helped in guiding you with your bathroom project. If there's anything you need, please let us know and we'll be happy to help.

Elizabeth Blythe

Relationship

Client

14 February, 2020

Comment from BathroomsByDesign:

Thanks Elizabeth for the 5 star feedback! We're glad you enjoyed your experience with us and hope to work with you again in the future. As always, if there's anything else you need, please let us know!

Teammax LTD

Relationship

Colleague

What a great experience from start to finish, the designers really care about exploring the different possibilities, and being able to see those possibilities in 3D right away was the game changer. Sublime service, Lewis and Ash have a brilliant product knowledge and customer service is superb. Recommend recommend recommend.

29 November, 2019

Comment from BathroomsByDesign:

Thanks Teammax Ltd for the 5 star review! Your feedback will go a long way and we are pleased you experienced an enjoyable service with us. We look forward to continue working with you again in the future.

Ella H

Relationship

Client

Bathroom by design pride themselves on being with you every step of the way and having the best aftersales care in the industry. This is laughable. If you are looking for a bathroom company that have lovely swanky showrooms and very charming designers with the worst aftersales care then this is the company for you. We met Nina in the Fulham branch and asked for help with the design of four bathrooms. I was a pretty easy customer, Nina even commented that she wishes all her clients were like me. I made quick decisions and put too much trust in her. After two meetings I was happy to proceed and paid half of a pretty hefty sum. Not long after I had a pretty urgent email asking for the rest of my money, if I didn’t pay then my items couldn’t be ordered. I was also assured that every box would be clearly labelled with the item and bathroom number. Amazing. No problem I thought, I wanted everything in the warehouse for when my builders wanted it. Now it all changed, they had my money, the charm vanished, she had her commission. We have not had one correct delivery. Wrong sinks, missing tap holes, tiles from Italy green not pink. Eventually when the pink arrived a box of tiles was broken. Traps that were totally the wrong size, missing waste, broken floor tiles, no labels on boxes, boxes addressed to other customers, missing shower screen, The list goes on. I asked if someone could come out and help sort through the mess but no. I had to spend hours photographing and sorting and my builders couldn’t complete one bathroom as there was issues everywhere. Our project is delayed. When everything started going wrong, Nina put me in touch with Sam the CEO. Things got worse. You would imagine that customer satisfaction was high on his list. He essentially denied all responsibility. I think when someone has spent over 20k then someone could have done a home visit to right this company’s wrong and they should certainly offer compensation. If you want a company to sell you the world and fail to deliver the goods in every way then this is the company for you. I don’t want anyone to experience what I have

17 September, 2019

Comment from BathroomsByDesign:

Hi Ella, thank you for your feedback and we are sorry that you are unhappy with the service you have received. We do, of course, accept that there are aspects of what initially happened, that have fallen below the high standards that we seek to maintain of ourselves and the standards that our customers experience from us. As our customers should absolutely expect from us, from the earliest recognition of the issues with your delivery error, we have invested the time and money required to resolve every aspect for you, and in as short a time as possible. We are proud to devote ourselves to delivering the best possible service that we can, and we have an absolute passion to resolve anything that goes wrong and ensure our customers are happy. Our long-term customer relationships are testament to our approach and our ongoing commitment and we strive to ensure that every customer will come back to us again and again. We would finally like to say again that we are truly sorry that you still feel that we could do more, but we would please ask that you consider what we have done to correct your issues and our continued commitment to ensure the end result is perfect.

Marcus Ferguson Jones

Relationship

Client

Did 2 bathrooms through BathroomsByDesign. Massively impressed with the attention to detail, service and price. VR googles a great way of visualising it too. Great after sales service too. Would not use anyone else.

11 September, 2019

Comment from BathroomsByDesign:

Hi Marcus, thanks once again for the feedback! We greatly appreciate the kind words and are glad that you enjoyed every aspect of our design service and the treatment you received from our Sales Team to After Sales. We look forward to working with you again in the future, and if there's anything else we can help with, please let us know!

James Alexander

Relationship

Client

Great design team creating beautiful bathrooms and good value for money. Respond very quickly to questions and comments and great back up from their supplies and delivery teams

31 August, 2019

Comment from BathroomsByDesign:

Thank you James for the great feedback and 5 star review! We appreciate you taking the time to leave us a review and we are glad you enjoyed your experience with us. We look forward to working with you again.

Sam Hart

Relationship

Client

Rupert in the Fulham showroom was really helpful on the few times we visited ahead of purchasing the bathroom. The design service was great, and being able to see the 3d visuals in VR was a nice touch. Throughout the installation, Rupert was on hand and responsive to any queries we had. Now that it's all installed, we can see that the quality of the fittings and tiles is really good, and we are very happy with it.

1 June, 2019

Comment from BathroomsByDesign:

Thanks Sam for the 5 star review! We're glad you enjoyed the virtual reality experience of our design service and we're pleased that you're satisfied with the service you received from Rupert and the team. We look forward to working with you in the future again.

Russell Booth

Relationship

Client

Nina at BathroomsByDesign was amazing. She was full of inspiration and great ideas and helped us design and pick everything for our new bathroom to suit our budget, from tiles to toilet-roll holder. The 3D app they use is really clever and helps visualize the room at an early stage, useful for the builders also. The range of goods is also impressive, pretty much anything you want, all at very competitive prices. We would definitely use BathroomsByDesign again and would recommend them to anybody

20 May, 2019

Comment from BathroomsByDesign:

Thank you Russell for the 5 star review! It's absolutely wonderful to hear that you received an enjoyable and thorough end to end service from Nina. Your feedback has been greatly appreciated and we look forward to working with you again.

HU-970599383

Relationship

Client

Bathroom by Design have supplied us with all the fittings for two bathrooms and a wc. Throughout the planning, design, selection and delivery process We were superbly supported by Lara Rabban and her colleagues, notably Rubi Khan. One small reservation. Delivery of goods was incomplete once or twice but it was always put right quickly. Checking the list is advised by BdD and we didn’t. The positives, however, far outweighed this. Three deserve particular mention. The showrooms are excellent, the choice of fittings is extensive and they are very well priced. Second, the design work Lara patiently and skillfully undertook really helped us get to the right place. She was very focussed and well informed. Thirdly, despite many changes and adjustments, BbD always accepted them, behaved flexibly and allowed us to swap, deduct or add items. Given the complexities of building projects, that was a life saver. Jeremy Brown

15 April, 2019

Comment from BathroomsByDesign:

Thanks James for the great feedback! We're glad you chose BathroomsByDesign for your project and that we were able to help with all your requirements and changes. We do apologise if there were any issues with delivery, however your review will inevitably help us improve and prevent such issues from happening again. Your 5 star review is greatly appreciated and we hope to work with you again in the future.

DEVI MODHVADIA

Relationship

Client

We went to few bathroom companies before we went to bathroom by designs, we chose bathroom by design as they are the best out of all we visited. Rupert took his time to explain and designed our bathroom perfectly. all their product are good quality and we found them even cheaper than other stores. their after sale service is very good, when my bathroom was being done I called Rupert few times and he was very helpful. I give them 5 star.

10 April, 2019

Comment from BathroomsByDesign:

Thank you Devi for your feedback! We're so pleased you chose us for your bathroom project and we're glad we were able to assist you in the best possible way from beginning to end. Your 5 star review is greatly appreciated and we hope to work with you again in the future!

S V

Relationship

Client

I visited four different bathroom companies before using BathroomsByDesign to supply our four bathrooms and one cloakroom. Rupert in particular was absolutely brilliant. His industry knowledge, experience and flexibility meant he was able to provide the best advice on what would work best given the space and tile colour. All the bathrooms were being built from scratch so presented challenges in that dimensions were changing as the house build progressed. But Rupert was more than happy to chop and change products accordingly. Excellent customer service and Rupert genuinely cares about the end result. We are absolutely delighted with our bathrooms and the service we received.

20 March, 2019

Comment from BathroomsByDesign:

Thanks S V for the wonderful review! The whole team appreciate your feedback and we're so glad you chose BathroomsByDesign for your bathroom project. We hope everything is of satisfaction and hope to work with you again in the future.

Fiona Close

Relationship

Client

We used Bathrooms By Design to help us completely redesign both our master ensuite and main family bathrooms. The master ensuite in particular was a very tricky room, being both small and awkwardly shaped, and we were at a loss for how to make the best use of the space. Having the professional and friendly assistance of Bathrooms By Design to help make the world of difference. Rupert was incredibly patient, working hard to get the design right, and helping me make the right choices of fittings and materials. Then, when it came to the fitting, everything worked so smoothly - deliveries were well communicated, minor issues and easily resolved with no hassle, and the ability for our fitter to liaise directly with Bathrooms By Design made the whole process as pain-free as possible. Bathrooms By Design are not a budget choice - but we did find the value extremely good considering the quality of the bathrooms we have. They are absolutely beautiful, and make me happy every time I walk into the room!

12 February, 2019

Comment from BathroomsByDesign:

Thank you Fiona for the 5 star review and excellent feedback! We are so glad that you experienced such an efficient end-to-end service and even more pleased with your satisfaction. W value feedback like yours highly so thank you for taking the time out leave us a wonderful review. We hope to work with you again in the future!

Yvan B

Relationship

Client

Chris was very helpful. Great Service from the design (3D very useful) to the delivery of the products. Easy to communicate when needed with efficient and helpful response. Of course great range of products available.

11 January, 2019

Comment from BathroomsByDesign:

Thank you Yvan for leaving us a lovely review! We appreciate the kind words and we're glad that Chris delivered a great service to help complete your bathroom project. We hope to work with you again in the future!

Vik Barodia

Relationship

Client

We cannot recommend Bathrooms By Design enough. From the planning to the design service, and from the ordering and through the install, they were brilliant. Our consultant was Jacob at Richmond. We booked in an appointment and before going in, we sent a plan across with existing layout and dimensions. Our bathroom was 25 years old and was really tired. By the time we got in later that afternoon, Jacob had drawn up a 3D plan of our existing bathroom. It was really accurate! Over the course of two weekend sessions, we designed the bathroom. Jacob laid out a couple of alternatives and came up with a skeleton of what the bathroom could look like – at which point it started to get real. Together we walked through a whole variety of colours, materials, fixtures and fittings. There was nothing that was left “unthought” about and the attention to detail was incredible. We then went through a an exercise to ensure that the design and our choices fell in budget. The pricing is really competitive. Once I had a quite with a bill of materials, I went through each item in the list to see if I could source them elsewhere myself at a batter price. I could not – not even for a single item. Jacob also recommended an installer who called and came out to see us the day after our design was confirmed. This was David from DJ Dean Plumbing and Heating, who we would also recommend wholeheartedly. Full bathroom rip out and install within two weeks and did a brilliant high quality job as you can see from the pictures. Overall, BBD, Jacob and David were fantastic and we are delighted with the finished article.

22 November, 2018Last modified:22 November, 2018

Comment from BathroomsByDesign:

Thank you so much for the feedback and 5 star review Vik! We're over the moon that you enjoyed working with us, so thank you for choosing BathroomsByDesign first and foremost. Your bathroom looks stunning and we glad the team were on hand to meet your requirements to deliver quality and efficiency, as well as a bathroom you can be proud of. We look forward to working with you again!

Doug Mitchell

Relationship

Client

Great follow-up customer service!! Highly recommend. We bought our bathroom from them a long time ago and they still provide replacement parts gratis

7 November, 2018

Comment from BathroomsByDesign:

Thanks Doug for the kind words! We appreciate your feedback and are glad to hear that you're continuing to enjoy our service. It's always nice to hear from returning customers!

Peter Bearman

Relationship

Client

Thank you for coming to the rescue, I was getting desperate. Bathroom installation can be a stressful process but we are very pleased we came to you for valued design information and to order the bathroom equipment.

23 October, 2018

Comment from BathroomsByDesign:

Hi Peter, thank you for your 5 star review! We're glad we could come to your rescue and deliver a bathroom which met your requirements from beginning to end. We hope we eased the burden of your bathroom renovation and look forward to working with you in the future.

Toby Jones

Relationship

Client

BathroomsByDesign in Richmond supplied everything to us for three new bathrooms and a WC, offering a very good integrated service at a fair price. They worked hard for us, so thanks to Jacob and Julia in the showroom for putting the specs and 3D layouts together and others on the supply side for getting products on site at the right time. It makes a lot of sense when buying complete bathrooms to do it this way.

11 October, 2018

Comment from BathroomsByDesign:

Thanks for the review Toby! We are glad that the team were able to assist with your bathrooms and that everything from the initial design stage to delivery went smoothly. We fully appreciate your feedback and we hope you're enjoying your new bathrooms and look forward to working with you again.

Martin Hayes

Relationship

Client

Great design process and after sales service. Would definitely use them again. The company’s app was particularly useful to visualise the result.

25 September, 2018

Comment from BathroomsByDesign:

Thanks Martin for the feedback and 5 stars! We're glad we could be of service to you and that you were able to visualise your bathroom during the design process. We look forward to working with you again in the future.

Danielle Thompson

Relationship

Client

Excellent service from start to finish. Very professional and helpful service from Jacob Dean. He helped me with the design of the bathroom and to choose the sanitary ware to best compliment the space. Definitely recommend them.

10 September, 2018

Comment from BathroomsByDesign:

Thank you Danielle for the kind words - we appreciate the 5 star review you've left us. Your bathroom looks absolutely stunning! It was a pleasure working on your project and we hope to work with you again in the future!

Anjali Chandra

Relationship

Client

Initially I was just doing one bathroom and it turned into two. On both bathrooms I used Bathrooms by Design because their service was brilliant. They bought my ideas to life with the modern software they use, which was instrumental guide to my builders. Jacob worked with me for both projects. I never felt rushed, and he took great consideration in getting my design right. I never felt he was trying to 'make a sale' or pushing me to buy more, each suggestion was considered and recommended for my benefit, and he was able to offer some great products and prices - so value and quality was assured. After sales service was also very good. I would recommend Bathrooms By Design and Jacob without hesitation.

10 September, 2018

Comment from BathroomsByDesign:

Thank you for the feedback Anjali - we are so pleased that the team we able to help create your stunning bathrooms. It's great to hear that our software came to great use too, especially in aiding your installers. Judging by the photos, Jacob helped design a beautiful bathroom. We look forward to working with you again!

Richard Wightwick

Relationship

Client

We recently refurbished two bathrooms and a cloakroom with the support of the Richmond Showroom of Bathrooms by Design. We received excellent suggestions on the overall design and products from Jacob Dean backed up by a good level of service from Simon and his colleagues in distribution. Firstly, Jacob spent several hours with us in order to design the layouts and select and cost the best options for the main products required (shower equipment, toilet, vanity basin and unit, etc) while maintaining a uniform style. The final design plans were detailed enough to be used directly by our builder to install the complete bathroom. Secondly, in practice, it is almost inevitable that even the best laid plans cannot foresee all the real-life aspects that can occur during an installation and some products had to be substituted. This was another area where Bathrooms by Design came through for us. They were flexible in substituting products and in reimbursing price differences where applicable. Finally, competitive pricing was an important criterion in choosing Bathrooms by Design. We did our research on competitors and finally opted for them based on a mix of price, design capability and product range. We were very pleased with the outcomes and would highly recommend Bathrooms by Design.

24 August, 2018

Comment from BathroomsByDesign:

Thank you Richard for the kind words, we appreciate the stellar review you've left us! We're pleased we could be a part of your bathroom project and that you received a service which was of complete satisfaction to you. We love the bathrooms and glad Jacob and the team were able to provide assistance throughout.

larissa_bulla

Relationship

Client

Highly recommend BathroomsByDesign. We worked with Rupert and he was excellent throughout: from helping select products from their showroom through recommending solutions to bespoke plumbing and design challenges and finding technical or additional information from suppliers where needed - which made working with the plumber and builders even smoother. He was always quick to respond to questions and the customer service was excellent, including tracking orders and exchanging items if necessary. Moreover the products were good value for money: high quality, stylish and better prices than we could find online, often even when price comparing lesser quality products. One of the very best suppliers we worked with on our whole-house renovation.

24 July, 2018

Comment from BathroomsByDesign:

Thank you for the wonderful feedback Larissa, we appreciate the kind words and recommendation! We loved working alongside you and are glad we made the whole process efficient and easy for you, and we hope you're enjoying your new bathrooms! We look forward to working with you again in the future.

LAEONA MCGRATH

Relationship

Client

My husband and I were delighted with the Service we received from Bathrooms by Design. We only had a small space to work with and Rupert did so much research for us to help us find exactly the style of fixtures/fittings that we wanted!

26 June, 2018

Comment from BathroomsByDesign:

Thanks Laeona for the wonderful review! We're glad we could help provide you with everything you required to create the bathroom you needed. We look forward to working with you again in the future!

Paola Martinez

Relationship

Client

We got an excellent advice and service. Rupert gave us really good ideas and our two bathrooms ( one in the loft and wet room ) are amazing. Despite our limited space and budget, Rupert provided us with excellent ideas to maximize the space and create a beautiful designe. We are really happy with the results and with the quality of the units. Everythnig was delivered on time and in excellent conditions.

19 June, 2018

Comment from BathroomsByDesign:

Thank you so much for the 5 star review Paola, your feedback is greatly appreciated! We really enjoyed working on your bathroom and glad you chose BathroomsByDesign to work on your project. We look forward to working with you again.

Adam Jordan

Relationship

Client

I have had the pleasure in dealing with Rupert at Bathroom By Designs who helped me with the bathrooms and En-suite designs on two major projects we have had done on my house....this included designing and supplying everything we required for one main bathroom, and three en-suites. I have to say Bathroom By Design, especially Rupert have been outstanding...... delivered a service which I have say has been second to none. Would I recommend...absolutely!!

18 June, 2018

Comment from BathroomsByDesign:

Hi Adam, thank you for the fantastic feedback and 5 star review! We appreciate you taking the time to leave us a review and we're so glad we were able meet your expectations on your projects. We look forward to working with you again in the future!

georgiegeorgie1

Relationship

Client

From our initial visit to the Brentford showroom to the delivery of our orders, we have received expert advice and time with Rupert on all our designs. His guidance and expertise has given us quality products with a look that is contemporary and timeless. We had 3 bathrooms and a cloakroom designed and they are all completely different which we absolutely love. Throughout we worked with Rupert's team, Sal and Raj and the fabulous Rubi who made every effort to make the entire process as stress free as possible. I would more than happy to recommend Bathrooms by Design to family and friends.

16 June, 2018

Comment from BathroomsByDesign:

Thanks for the 5 star review and feedback! We love to hear from customers about their experiences with us and we're pleased to hear that you enjoyed every aspect of the design process and are left with bathrooms which exceed your expectations. As always, we are here to help and hope to work with you again in the future. Thank you!

Jayne Tonks

Relationship

Client

"I didn’t know what I wanted but knew what I liked. Rupert managed to distil my thoughts, likes and expectations into a really lovely and stylish design that I am so happy with. My bathroom gives me extraordinary pleasure to be in. And the cost? Not cheap but then again not extortionate either."

15 May, 2018Last modified:15 May, 2018

Comment from BathroomsByDesign:

Thank you Jayne for the kind words. We love your bathroom! We're pleased we met your criteria and our expert design consultant was able to deliver a bathroom which gives you so much fulfilment. Thank you so much for the 5 stars!

Sharon Shaw

Relationship

Client

Bathrooms by Design enabled us to achieve the bathroom we had planned for ages. We wanted a lot out of a small space. Rupert took our ideas on board and professionally advised on and supplied fittings and sanitary ware that look fantastically "spa-like" and are of a very high quality. He was happy to store everything until we had finished our building work so we would not lose out on the great deals they were offering at the time. We had already purchased wash basins from an on line company but they were useless, but Rupert came to the rescue and they were replaced in no time at all. The bathroom is superb and BBD really know their products.

14 May, 2018

Comment from BathroomsByDesign:

Thank you Sharon for the 5 star review! All feedback we receive never goes unappreciated so it's always great to hear from a happy customer. We hope to work with you again in the future and we're glad we could meet your expectations and deliver a beautiful bathroom which you can enjoy!

Rachel Collins

Relationship

Client

Rupert was really helpful when we were designing two bathrooms and a new WC. He took the time to suggest items that worked but which also fitted the style and design we were going for in each. When it came to the fit out he also sorted out various issues we had really quickly. I’d definitely use them again.

11 May, 2018

Comment from BathroomsByDesign:

Thanks Rachel for the feedback! We appreciate the 5 star review and are pleased you were satisfied with the service you received from Rupert. We hope you're pleased with your bathrooms and look forward to working with you again.

Mark Sheraton

Relationship

Client

I went to the Richmond showroom and Rupert worked with my floor plan to come up with a plan for my ensuite. I wanted it turned into a wet-room to make us of the small space. Their prices for quality German and Swiss brands are fantastic (I could not find them cheaper elsewhere, I did try looking!) Rupert & Rubi (in after-sales) were both fantastic all the way though. As they only supply the bathroom there were a few issues with wrong parts etc however BathroomsByDesign were always reasonable and helped me resolve any problems. I'm left with a bathroom which guests describe as like a hotel and I'm sure when I'll use them again in the future.

5 May, 2018

Comment from BathroomsByDesign:

Hi Mark, thank you for such a wonderful review! We truly appreciate the feedback and we're glad we could meet the requirements for your project and that the service you received from both Rupert and Rubi was both swift and comprehensive. We look forward to working with you again soon!

Brendan Hegarty

Relationship

Client

Stay well clear! They delivered incorrect tiles, despite being correct on the delivery note. When we halted work to get them removed, BBD didn't want to know. Refused to accept responsibility for their picking error & suggested I should have opened all 30 boxes & checked the colour. Unbelievably, the wrong basin was also delivered (again correct on the manifest) and installed before we noticed. This caused massive stress, delays & ultimately left a bad taste in the mouth. BBD refused to accept any responsibility & have offered no compensation.

10 April, 2018

Comment from BathroomsByDesign:

Hi Brendan, thanks for leaving us a message. We cannot improve our business without customer feedback.

First and foremost, we recognise that your order did not go as smoothly as possible, and that we made mistakes. We have re-trained our sales team to emphasise to our customers the importance of checking their delivery thoroughly, ensuring what is on the delivery note matches the labels on boxes.

It is a real shame that your installer tiled your bathroom with the wrong tiles. Despite the tiles being signed for at the point of delivery as correct, we recognised our picking error, had the tiles replaced free of charge and sent our own installation expert to remove and re-tile the bathroom at our own expense.

We are a little disheartened that you did not recognise this gesture in your post, and proceeded to give us a low rating.

alecjhoffman

Relationship

Client

Great pre-sales service. Loved their VR service and the salesman was courteous and not pushy and really understood what we wanted. Unfortunely all this was undone by poor after sales service. Tried to get the bathroom delivered and delivery department is difficult to get hold of. You get through to a call answering service which promises a call back which doesn’t happen. Finally got the delivery organised but they didn’t call to take the final payment until 4pm the business day before (2 weeks later) saying that they couldn’t deliver unless the were paid that day.

29 March, 2018

Comment from BathroomsByDesign:

Thank you for the feedback. We appreciate all customer feedback and it never goes unnoticed as without it, we cannot improve our services. We take your comments on board and are pleased to hear that you enjoyed our design service and the immersive experience of our VR app. We recognise the miscommunication and errors which occurred thereafter - it's a rare occurrence on our behalf - and have put in steps to avoid issues such as yours from happening again.

Gemma Harvey

Relationship

Client

This has to be my first bad review of any company and I am sad to write this. I initially thought the design service was fantastic, however a mistake was made and no fault was accepted by Bathrooms By Design. We had a large order and our items took months to be delivered; we have only just received the final item some four and a half months later and we’ve had to chase every step of the way. Would not use again.

29 March, 2018Last modified:29 March, 2018

Comment from BathroomsByDesign:

Hi Gemma, thank you for your feedback. As always, we are appreciative of all feedback as it helps improve our business. We are sorry to hear that after such a fantastic design service and consultation, you were left disappointed with the delivery of your goods. It's something we consider as an integral part of the BathroomsByDesign customer journey and have put in measures to ensure something like this does not occur again for any of our customers.

Ems

Relationship

Client

This is the second bathroom I've bought from Bathrooms By Design and there's a good reason I keep coming back. From friendly innovative design to quick efficient delivery, their service is brilliant. The quality of their products is extremely high and their range has something to suit every budget. I would highly recommend them and only wish I had another bathroom!

22 February, 2018

Comment from BathroomsByDesign:

Thank you for the 5 star review Ems! As a valued customer of ours, we're pleased that we've been able to provide you with a service which has resulted in you working with us on more than one occasion, so thank you and no doubt we look forward to working with you again in the future :)

John Crook

Relationship

Client

Excellent service from Chris A on the design and selection of the 4 bathrooms we needed completely replacing. Chris was extremely professional, responded very quickly and provided the best price available on the items we selected. This shop only deals in quality materials so they don't do cheap bathrooms, but they do give the best deals for the items selected.

22 February, 2018

Comment from BathroomsByDesign:

Thanks John for the wonderful review! We aim to deliver the best products from the best brands in the industry and we're pleased to hear that Chris' expert knowledge helped assist you every step of the way in redesigning your 4 bathrooms. We are grateful for your 5 star review and hope to work with you again in the future.

Ravi Lakhan

Relationship

Client

Jacob worked with us over a number of sessions to get the design just right, he was a pleasure to deal with and the end result was almost identifcal to the design on the VR viewer. Highly recommend using bathroomsbydesign they were really professional.

25 January, 2018

Comment from BathroomsByDesign:

Hi Ravi, thank for you leaving us a 5 star review! We're happy to hear you enjoyed the experience of our VR viewer, it's a great way to visualise and immerse yourself in your bathrooms designs before you buy, wouldn't you agree? We hope we have the pleasure of working with you again in the future, thanks once again!

CGD Landscape Design

Relationship

Client

I am delighted with my new bathroom and also with the speed and efficiency of the installation. After calling into the shop and deciding on the layout and items for the bathroom, I contacted one of the recommended installers. It all moved swiftly and they were able to fit me in so I could have my new bathroom in time for Christmas. Very helpful and with a great range of designs and styles to choose from. I recommend a visit to the showroom to see the quality of the fittings.

25 January, 2018

Comment from BathroomsByDesign:

Thank you for your wonderful comments and for endorsing BathroomsByDesign! We appreciate the honest feedback and we're pleased we could provide you with a bathroom which met your needs and one which was ready in time for Christmas! We hope you're enjoying your new bathroom.

Michel Karam

Relationship

Client

The service is excellent, the quality is very good and the team are very helpful and knowledgeable. Rupert was of great help in designing a full bathroom. Great attention to details, a lot of detailed and specific observations to ensure that everything is covered. He was very patient and helpful while I made so many changes and various visits. Highly recommended.

12 January, 2018

Comment from BathroomsByDesign:

Hi Michel, thank you so much for your 5 star review! We appreciate the honest feedback from customers and we're glad that we were able to deliver a thorough end to end service for you led by one of our expert consultants Rupert. We truly hope we met your expectations and hope to work with you again soon!

Martin Cooper

Relationship

Client

We went in with minimal ideas except that we wanted a shower, toilet, sink and mirror. Chris was excellent at determining our wants, needs and tastes. The experience could’ve been overwhelming, however he gave us clear and concise direction. We now have a high end bathroom at competitive prices. End to end experience was excellent! We thoroughly recommend!

11 January, 2018

Comment from BathroomsByDesign:

Thank you Martin for reviewing us! We're pleased to hear that you enjoyed the BathroomsByDesign experience and that Chris' expertise helped to not only ease the entire design process for you but also aided you on the design aspect to give you the bathroom you wanted. We hope you're enjoying your new bathroom and look forward to working with you again.

Josh Halton-Farrow

Relationship

Client

Julia was very helpful, professional and nothing was too much to ask. She gave us loads of options to work with and loads of new ideas that we hadn’t thought of. Julia even sacrificed her weekend to visit and show us the designs, which was above and beyond. We are looking forward to receiving the beautifully designed bathrooms as soon as the builder is ready for them!

11 December, 2017

Comment from BathroomsByDesign:

Thanks for your review Josh! We're pleased we could provide such a thorough service for you, ultimately creating the bathroom you've always wanted! We would love to see the results once your bathroom has been installed, feel free to share with us!

Joe Elderkin

Relationship

Client

When I moved into my house the bathrooms were the first thing on my list to do. They were just thrown in by the builder with no thought to actual use, and they had carpet on the floor! Working with Bathrooms By Design was easy, Julia understood exactly why I wanted to change them and what I wanted to achieve, helping me understand what we could potentially do to get the most out of a really limited space. Julia gave a truly friendly experience and was always at the end of the phone to talk things over and send plans back and forth before I finally placed and order. Delivery was prompt and convenient, allowing me to fit it around my work commitments, and when a single box of tiles were found broken they were replaced without fuss, making sure the bathrooms weren't delayed. To help the bathroom refurb go smoothly Julia even made herself available on the phone to my fitter, to answer any questions when I was unavailable and helping respond to changes as unexpected issues came up. All in the service from Bathrooms By Design helped me achieve a truly high quality bathroom with a stylish finish, and took my bathroom from glum to glam that now gets referred to as "like a high end hotel bathroom". For stylish design, friendly service, quality products and great value I wouldn't hesitate to recommend them, and I'm even now doing a second bathroom at the moment with their help.

29 November, 2017

Simon Safo-Crampton

Relationship

Client

Generally quite good and helpful. Good at helping you design the bathroom. A shower screen was ordered on their suggestion which didn’t fit in the space due to a sloping roof which cost us dearly. They did have the plans so would have expected them to asses the situation as they are the experts. Due to the size of our project, this was not picked up in time so be warned!!

2 November, 2017

Anne Ku

Relationship

Client

Friendly staff and welcoming place in Brentford to dream about your future bathroom special enough to hang out and relax. Their bespoke software effortlessly designed something I was quick to sign on to, especially after the virtual reality experience. However, it was confusing to learn that one missing item held up finishing the bathroom on time. Great coffee, chocolate cake and attentive staff though.

20 October, 2017

Comment from BathroomsByDesign:

Thank you Anne, for your feedback, we appreciate you taking the time out to leave us a review! We are pleased to hear you enjoyed our Design Service and experienced our virtual reality design software to visualise your bathroom. However, we do apologise for any difficulties you experienced in completing your bathroom on time. We will certainly investigate why this occurred to ensure a smoother and more efficient process going forward. We look forward to working from you again.

Ardesia Design

Relationship

Colleague

The first time we used Bathrooms by Design was around 2-3 years ago, as they supplied a specific bathtub we were after. Since then it was a real pleasure working with them, their sales, logistic and aftersales are extremely helpful and will never leave any request/ question or query unattended. Quotations are prepared quickly, deliveries are organised promptly and in case there is an issue with missing parts from the manufacturer or any other little bits and pieces that need to be sorted out, the aftersales team is doing magic in regards to this. Very pleased with their service.

4 July, 2017

Comment from BathroomsByDesign:

Thank you so much for the great review! We wholeheartedly appreciate the kind comments and are happy we could deliver such a great service to you and exactly what your bathroom required!

David Collier

Relationship

Client

A friend recommended Bathrooms By Design to us and when we visited the showroom we immediately saw how superior the range of products were. We felt a little intimated by the grandeur because our bathroom is pretty modest by comparison to the bathrooms being marketed but the sales assistant quickly put us at ease and recommended a lovely bathroom suite and eye catching fitments and fittings. It was obviously more expensive than a run of the mill DIY store but we thought that given the cost of getting the bathroom fitted it would be money well spent. Unfortunately the bathroom fitter was not of the same quality and whilst the work was aesthetically pleasing there were a number of pretty serious problems with the functionality. When the fitter did a disappearing act we were left with a leak that meant the shower could not be used because the room below would flood. We felt despondent that we’d spent a lot of money on a bathroom and had a serious problem. Very fortunately Bathrooms By Design acted with amazing integrity and because the bathroom fitter had been one of their recommended fitters they took full ownership of the problem for us and organised for another fitter to rectify the problem (and also removed the original fitters details from their recommended fitters). So in short, Bathrooms by Design not only supplied us with an excellent bathroom suite, they stepped in when we encountered a problem and reacted with total professionalism and commitment to resolve it.

9 May, 2017

Comment from BathroomsByDesign:

Thank you David for the honest review and for the 5 star rating! We're glad we could help create your beautiful bathroom, and pleased that we were able to rectify the issues you encountered during the installation process to your satisfaction. We look forward to working with you again!

Becky Alexander

Relationship

Client

We had our main bathroom re-designed by Bathrooms ByDesign a while back and they were fantastic from start to finish! We were dreading re-doing it but they made the whole process easy and stress-free. They carried out a free home survey which meant when we visited the showroom they already had a design spec'd out for us - whilst it wasn't what we went for, it showed us they were the real deal! They even kept hold of some of our items at their warehouse until we were ready to receive them.

11 March, 2017Last modified:16 April, 2018

Comment from BathroomsByDesign:

Thank you for your review Becky, we truly appreciate your kind words and we're glad we were able to make the whole design process stress-free for you. We had a pleasure working with you and look forward to working with you again in the future!

sarahmottram

Relationship

Customer

The service was excellent, from helping me design my bathrooms, helping me choose the products, which were excellent quality at competitive prices to the delivery of the items.

23 February, 2017

Comment from BathroomsByDesign:

Thanks so much for taking the time out to review us, we enjoyed working with you and hope to work with you again soon.

sambosanquet

Relationship

Client

We used Bathrooms by Design after a personal recommendation. From the first phone call to the final installation the service was top quality both in the shop and by all the amazing staff behind the scenes. The bathroom we have now after the full redevelopment is brilliant. A useable space that we enjoy being in each morning and evening, and one that would not have happened without Bathrooms by Designs and the quality staff and products they have.

20 January, 2017

Comment from BathroomsByDesign:

Thank you for using BathroomsByDesign! We greatly appreciate your review and we're glad to hear that we met all your requirements. We look forward to working with you again soon.

Marie Dargelos

Relationship

Client

Bathroom by Design helped us completely redesign our bathroom and we found their service and products to be of excellent quality. They came promptly to take the measurements and within a week we received a digital drawing taking all our requirements into account. They patiently refined it until we were completely happy. We did not choose our tiles there but they also have a huge range to choose from. They were on schedule and waited for our builders to be ready before they organised the delivery of the items. They did not fit the bathroom for us but their customer service is superb. We had to exchange our bathtub as the one we got delivered was not the size we expected, and it was managed swiftly and efficiently - all in all a hassle free experience from a their Richmond team.

17 January, 2017

Comment from BathroomsByDesign:

Thank you so much for using BathroomsByDesign and leaving us a review! We're glad we were able to meet all your needs. We hope to work with you again soon!

Tamara Fearnley-Whittingsta

Relationship

Other

Brilliant service from Julia. Great ideas and design, amazing products, fantastic delivery service and after sales. And competitive pricing too!! I highly recommend.

8 November, 2016

Comment from BathroomsByDesign:

Thanks for using BathroomsByDesign and leaving us a 5* review! We greatly appreciate your feedback and look forward to working with you again soon.

IN&OUT PROJECTS LTD

Relationship

Received an estimate

We worked with "bathroom by design" on numerous projects. Good quality, good design, practical. Always very friendly and helpful staff.

20 June, 2016Last modified:20 June, 2016

Comment from BathroomsByDesign:

Thank you so much for using BathroomsByDesign! We greatly appreciate the feedback and the photos you've sent to us, and look forward to working with you again in the near future!

s1m0net

Relationship

Client

Received excellent service from the Bathrooms by Design team from start to finish. Julia was a delight to work with, she recommended beautiful pieces and was always polite and friendly (even after I changed my mind more than a couple of times!) Sal provided 3D drawings which was a helpful service to ascertain what could be fitted within the space. Their After Sales team were also efficient, genuinely helpful and very pleasant to deal with. I'm extremely pleased with the final product and would be very happy to recommend.

13 June, 2016

Comment from BathroomsByDesign:

Thanks for using BathroomsByDesign and leaving us a 5* review! We appreciate the time and effort for your feedback, and we look forward to working with you again soon!

mark160673

Relationship

Client

I used BathroomsByDesign to design & supply my new bathroom. The whole process was made easy by Julia & the team, with every detail taken in to account before I'd even thought about it! Many thanks for your help, I'm very pleased with the results. Mark, Richmond.

8 April, 2016

Comment from BathroomsByDesign:

Hi Mark, thank you once again for using BathroomsByDesign and leaving us a 5* review! We're glad we could meet all your requirements and look forward to working with you again soon.

cazzajo

Relationship

Client

we used BathroomsByDesign for our loft conversion. it was great to have their input at the start of the built and plans could be adjusted to make the best use of the space. we were so pleased that we did our family bathroom as soon as the loft was completed. Alex gave brilliant advice, and was so patient and helpful.

5 April, 2016

Comment from BathroomsByDesign:

Thanks for using BathroomsByDesign and leaving us a review! Your bathroom looks stunning! We're glad we could help, and look forward to working with you again in the near future.

Kes Heffer

Relationship

Client

Excellent advice and service. Delivery of goods was right on time. We are very, very pleased with the finished bathroom.

30 March, 2016

Comment from BathroomsByDesign:

Thank you so much for using BathroomsByDesign and for taking the time out to leave us a review! We greatly appreciate the feedback and hope to work with you again soon.

Amanda Shons

Relationship

Received an estimate

Really impressed with the professionalism and helpfulness of BathroomsByDesign team, they designed the bathroom of our dreams and considered all our family requirements in their design process. Will be placing an order with them very soon.

23 March, 2016

Comment from BathroomsByDesign:

Hi Amanda, thank you so much for using BathroomsByDesign and leaving us a 5* review! We really enjoyed working on your project and look forward to working with you again in the near future.

ghazalaazizscott

Relationship

Client

What a fantastic bathroom company From the initial consultation to the 3D image of my bathroom design to helping me choose the products, the service and advice was seamless Thank you Alex and Sal I love my new bathroom and the hydrotherapy bath is to die for

21 March, 2016

Comment from BathroomsByDesign:

Thanks for the lovely review and for choosing BathroomsByDesign! We appreciate your feedback and look forward to working with you again soon.

mariajshepherd

Relationship

Client

The BathroomsBy Design team was excellent from start to finish. A completely new shower room was built in our loft and completed in just two weeks. Disruption was minimal and the finished room is beautiful. We could not have had a better experience and have already recommended BathroomsByDesign to friends and neighbours.

14 March, 2016

Comment from BathroomsByDesign:

Thank you so much for using BathroomsByDesign and leaving us a 5* review, we greatly appreciate it! We enjoyed working with you on your project and hope to work with you again soon!

allewis1

Relationship

Client

I have been working with Juila from Bathrooms direct and I would highly recommend her for thinking outside the box and coming up with and clever and beautiful looking bathroom.. The bathroom design has exceeded my expectations and I am very excited so see our new bathroom!

14 September, 2014

Comment from BathroomsByDesign:

Thanks for the 5* review! We're glad you chose BathroomsByDesign for your bathroom project and we look forward to working with you again soon.

gillmack

Relationship

Client

Friendly, professional, approachable staff. Great initial design, which proved to be hugely successful in its realisation [Julia Bunbury's ideas]. Very helpful to see it in 3D. Everything delivered on time. A few hiccups with payment. but all resolved amicably. Lights wrongly supplied, but also resolved successfully. Good advice on the size and style of toilet and basin, which we followed and found to be correct! Only slight criticism - felt a little rushed in the choosing furniture/fittings stage, but this is probably ultimately because I like to be the designer, and need to have endless time considering, rejecting, replacing and finalising design ideas! All in all, extremely pleased with the look and feel of out new shower room!

28 August, 2014

Comment from BathroomsByDesign:

Thank you so much for using BathroomsByDesign and leaving us a review! We greatly appreciate your feedback and we hope to work with you again in the near future.

David Verhoogt

Relationship

Client

Julia was a great help with my project from start to finish, certainly exceeded my expectations. I would happily recommend her and her company to anybody.....

15 August, 2014

Comment from BathroomsByDesign:

Thank you David for the 5* review! We're glad you chose BathroomsByDesign for your project, it was a pleasure working with you and we look forward to working with you again in the near future!

56 Comments

Commented: Wooden stool/ chairHi, thanks for your message! Unfortunately the stool is something we did not provide during this project, so we assume it's something the client would've sourced themselves.

23 December, 2019

Commented: Above counter basinExcellent, we look forward to hearing from you. Again, if there's any other questions you have, please let us know and we will be happy to help.

14 August, 2019

Commented: Love the mirror, What LED strips did you use? What Strength?Thanks for messaging mayerl5511 and we appreciate the kind comments. The mirror is from our exclusive London Showers bespoke mirror collection. The LED strip lighting we've used for this mirror is fro...

26 July, 2019

Commented: Bathroom before and afterThat's a great job! We love the natural light available in this bathroom but also the crisp and clean look and feel it has.

10 March, 2019 in Before & After

Commented: Please can you tell me where I can get washbasin? Also the unitYes, the Faeber Mode units are available in the 120 option, either as 2 drawer units or single units.

25 February, 2019

Commented: what are the dimensions of this shower/toilet room pls.Hi there, thank you for your message. Dimensions of this bathroom are 1700mm x 1860mm x 1700mm x 1860mm with a floor space of 3.16m2. I hope this helps with your enquiry. Give us a call or drop us a m...

3 February, 2019

United Kingdom

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