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Contact Info:
Rebecca Clayton
Sky House, Raans Road
Amersham, Buckinghamshire HP6 6FT
United Kingdom
Sky House, Raans Road
Amersham, Buckinghamshire HP6 6FT
United Kingdom
Typical Job Costs:
£2,000 - £5 million
Category:
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IQ Glass are the UK’s leaders in high specification technical glass solutions and structural glazing. With over 25 years experience in specialist glazing IQ’s extensive expertise stretch through technical glass products, slim line framing systems, specialist flush glazed windows and door systems, frameless structural glazing, automated glazed items and bespoke structural glass.
The IQ Glass Showroom in Amersham is the largest of its kind in the UK and is a must visit location for anyone thinking of using architectural glazing on their project. Contact us to arrange your appointment
Services Provided
Made to Measure Windows, Window Installation, Window Repair, Window Replacement, Window Screen Installation, Window Sealing, Windows, minimal windows, slim framed sliding doors, Glass sliding doors, Architectural sliding doors, Walls of glass, Hurricane Resistant, Structural Glazing
Areas Served
Amersham, Somerset, Dorset, Wiltshire, Berkshire, Hampshire, West Sessex, East Sessex, Surrey, Kent, Greater London, Oxfordshie, Buckinghamshire, Herfordshire, Essex, Suffolk, Gloucestershire, Warwickshire, Herefordshire, Shropshire, Staffordshire, Leicestershire, Rutland, Northamptonshire, Cambridge, Norfolk, Nottingham, Derbyshire, Stratford-upon-Avon, Warwick, Leamington Spa, Kenilworth, Solihull, Knowle, Edgebaston, Banbury, Four Oaks, Little Aston, Sutton Coldfield, Henley in Ardon, Cheltenham, Cotworlds, Cambridge, Nottingham, Derby, Loughborough, Strafford, Uttoxeter, Leicester, Derbyshire, Stoke, Norfolk, Cheshire, Lake District
174 Projects for IQ Glass UK
Sanctuary House
5 photos
Artistic Studio
5 photos
Kensington, London, Greater London
Britten Street
5 photos
Watford, Hertfordshire
La Madonnina
7 photos
Farringdon, London, Greater London
Hidden House
3 photos
Mill Hill, London, Greater London
Mill Hill London
9 photos
Croydon, Greater London
South West London
12 photos
Marylebone, London, Greater London
Welbeck Street
4 photos
Lechlade, Gloucestershire
The Stables
22 photos
Westbourne Green, London, Greater London
The Bevel Extension
4 photos
London, Greater London
Woodstock Road
2 photos
Northwood, Greater London
Elgood Avenue
24 photos
Write a Review
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64 Reviews for IQ Glass UK
Anna Harris
Relationship
Client
Project Date
May 2020
Project Price
£50,000 – £100,000
IQ are truly experts in the glazing world. I could not fault the workmanship, the product or the customer service. We are thrilled with the job. It could not have been improved upon.
We have always found the teams who came to our home to be very professional. We had no doubt they knew exactly what they were doing with the very large panes of glass. All fitted and sealed with no fuss and no hitches. Excellent customer service from the project manager too. Very approachable, efficient and diligent.
15 May, 2020
Comment from IQ Glass UK:
Thank you so much for your kind words Anna :) I am glad you are happy with the architectural glazing supplied by IQ.
Alex Sherratt
Relationship
Client
Project Date
April 2020
Project Price
less than £1,000
IQ provided a very prompt and professional service. The technician was able to attend earlier than originally scheduled, and persevered on a very difficult problem until it was fully resolved.
16 April, 2020
Comment from IQ Glass UK:
Hi Alex. Thanks for your feedback. I will make sure the team receive your positive comments.
Rachel Sherwood
Relationship
Client
Project Date
July 2015
Project Price
£10,000 – £49,999
We had some fabulous sliding glass doors installed by IQ Glass 5 years ago and they’ve been a showstopper ever since.
A few weeks ago, we developed a niggle that made it difficult to open the doors. I called the customer service team at IQ Glass and spoke to April who took ownership of the case straight away and even offered to send a technician round that day.
I thought it would be a major job but the technician Darek identified the problem immediately, did the repair and even cleaned up the locking mechanism so that our doors slid and locked like new.
I was incredibly impressed not only with the level of service but also with the fact that both April and Darek were utterly delightful. It’s one thing to have a great product but to back it up with such a professional customer service team is quite another.
Thank you IQ Glass!
2 April, 2020Last modified:2 April, 2020
Comment from IQ Glass UK:
HI Rachel. Thanks so much for your comments and taking the time to leave them. I know April and Darek will both be very pleased and will ensure that they receive your feedback. If you have any further issues just let us know.
Aziz Boussofiane
Relationship
In process of finalising design and quote
Project Date
October 2020
Project Price
£10,000 – £49,999
Excellent service from the team at IQGlass. We have visited them twice to discuss options and design and on every occasion we were very impressed and pleased with their knowledge and patience. Their stuff looks very good and is of very high standard.
24 March, 2020Last modified:24 March, 2020
Alexis Hardy
Relationship
Client
Project Date
December 2019
Project Price
£10,000 – £49,999
I can’t rate IQ Glass enough ! they are always highly professional to deal with and quick to respond. Their Technician Andrew was very helpful, polite and knowledgeable.
18 March, 2020Last modified:18 March, 2020
Comment from IQ Glass UK:
Hi Alexis. Thanks so much for the feedback. I know Andrew and April will be so happy. Any other issues let us know.
Brian Kett
Relationship
Client
Project Date
February 2020
Project Price
£10,000 – £49,999
Help all along the way in meeting my design requirements. Then installation team were courteous, efficient and expert despite a few building glitches (nothing to do with them) that had to be corrected while they attended. They completed the work on schedule and the product is of a high standard.
10 March, 2020
Comment from IQ Glass UK:
Hi Brian. Thanks for your feedback. I am glad that your installation went well. I will make sure your comments are passed onto the install and project management team. Am sure they will be very please.
Heinz Richardson
Relationship
Colleague
Project Date
February 2020
Project Price
n/a
IQ glass originally installed a sliding glass wall and fixed glazing in my award winning carbon neutral new build house 5 years ago. i recently picked up a small problem with the installation concerning the seals to the windows. I called this morning and within 4 hours my problem was attended to and fixed. April and Kamil were the people who sorted it out and i recommend them highly. Thank you IQ glass
17 February, 2020
Comment from IQ Glass UK:
Hi Heinz,
Thank you for your positive review, I am pleased to hear your problem was resolved so promptly by our team! Do not hesitate to get in touch if you have any further questions or queries.
Thank you for your positive review, I am pleased to hear your problem was resolved so promptly by our team! Do not hesitate to get in touch if you have any further questions or queries.
Nicholas Mayne
Relationship
Client
Project Date
September 2019
Project Price
£10,000 – £49,999
Wow - where to start; I was recommended to Hedgehog (now IQ Glass) in Dec 2018 to put a large glass roof, bi-folding doors and four windows into my property; I drove up to their sky garden office and it was lovely to see the glass and check the colours and verify sizes. I placed my order and thought... this is one aspect to the build that cant go wrong.
Little did I know!
After the first visit which was failed, and rightly so - everything went downhill from here. (I had to put a complaint in about the first team as one of them were standing in the road swearing and another was saying inappropriate things within my property)
The bi-folding doors weren't sealed; the glass roof was unfinished and not sealed... the windows also weren't sealed. I have beams being installed for the glass roof that when delivered were either the wrong size or the hole was in the wrong place. They tried to seal the bifold doors and just used silicon and didn't bother to put expanding foam in the spaces before hand.
It took around 12 visits, a complaint to the CEO, multiple emails over several months to get this project finished, and not even a whiff of compensation for my time.
Even now, I have been waiting over a month for the warranty documentation, I have even emailed twice about this.
Stay as far away from this company as humanly possible!!!
pro’s professionalism = Terrible... its pot luck getting the right team to fit.
knowledge = As said above
work quality = V.Low to mediocre
ability to meet deadlines and budgets = 0... budgets 100% as they make you pay upfront. Now I see why.
16 September, 2019Last modified:20 September, 2019
Comment from IQ Glass UK:
Hi Nicholas
Thank you for providing us with your feedback, I am very sorry to hear you feel this way.
Hedgehog Aluminium was rebranded to Sieger® Systems at the end of 2018 (Sieger Systems are exclusively sold by IQ Glass).
We are sorry to hear that some members of our installation team have behaved in this way, we assure you that this will be looked into internally.
I have spoken to your contracts manager and he is aware of the issues that have occurred on this project. As and when the issues occurred they were dealt with in a swift manner and were rectified as quickly as possible. There was an occasion when we required your builder to leave the upstand exposed in order for our team to measure the size needed for the glass beams. Unfortunately, they had built their plasterboard up to the upstand, we needed them to cut this back for our team to fix the brackets so we could measure the exact size the glass beams needed to be manufactured to. As your builder had left the site, we had to arrange another visit to come back to take these measurements. We then encountered a few issues with the glass beams which we quickly rectified.
Your contracts manager has informed me that your warranty documentation was sent over to you on 16.09.19.
I can see your project has been fully completed. If there's anything else we can help you with then please do not hesitate to get in touch with us.
Thank you for providing us with your feedback, I am very sorry to hear you feel this way.
Hedgehog Aluminium was rebranded to Sieger® Systems at the end of 2018 (Sieger Systems are exclusively sold by IQ Glass).
We are sorry to hear that some members of our installation team have behaved in this way, we assure you that this will be looked into internally.
I have spoken to your contracts manager and he is aware of the issues that have occurred on this project. As and when the issues occurred they were dealt with in a swift manner and were rectified as quickly as possible. There was an occasion when we required your builder to leave the upstand exposed in order for our team to measure the size needed for the glass beams. Unfortunately, they had built their plasterboard up to the upstand, we needed them to cut this back for our team to fix the brackets so we could measure the exact size the glass beams needed to be manufactured to. As your builder had left the site, we had to arrange another visit to come back to take these measurements. We then encountered a few issues with the glass beams which we quickly rectified.
Your contracts manager has informed me that your warranty documentation was sent over to you on 16.09.19.
I can see your project has been fully completed. If there's anything else we can help you with then please do not hesitate to get in touch with us.
Logan Storm
Relationship
Waiting on glass design
Project Date
December 2019
Project Price
£10,000 – £49,999
Fantastic Building with everything too see, Ana Maria done a great explaining all the Different glass designs and doors. Highly recommend if you are looking todo something that stands out from the Normal.
10 September, 2019
Comment from IQ Glass UK:
Hi Logan
Thank you for leaving a 5-star review, we are very pleased to hear you enjoyed the showroom tour with Ana :) If you have any questions about any of the glazing you saw here do get in touch with us.
Thank you for leaving a 5-star review, we are very pleased to hear you enjoyed the showroom tour with Ana :) If you have any questions about any of the glazing you saw here do get in touch with us.
H P
Relationship
Client
Project Date
August 2019
Project Price
£1,000 – £9,999
Amazing product at excellent value. Brilliant customer service. The window has really finished off our extension in tremendous style. Thank you
6 September, 2019
Comment from IQ Glass UK:
Thank you for your positive review, I am pleased to hear your project went well. Do not hesitate to get in touch if you have any questions :)
Paul Taylor
Relationship
Colleague
Project Date
May 2019
Project Price
£10,000 – £49,999
Based on one experience, I wouldn't deal with IQ again unless I couldn't find another supplier. I am a chartered building surveyor and introduced a client to IQ. My view is that the products are good and not easy to source elsewhere, so if you can put up with the excuses, errors, inaction and lack of expertise, then you may end up happy. Certainly the sales operation, show room and coffee are first class - after that it went downhill.
15 August, 2019
Comment from IQ Glass UK:
Hi Paul
Thank you for providing us with your feedback, I am very sorry to hear you feel this way.
We apologise about the delay in the installation of your glazing, this was due to incorrect sizes being ordered however we did rectify this within a short turnaround period.
In regards to the FENSA certificate, I am aware there have been some miscommunications with the contracts manager looking after your project. The rooflights are not FENSA certified which was clearly mentioned to you by our salesman before we went ahead with the order.
I can see your project has been fully completed. If there's anything else we can help you with then please do not hesitate to get in touch with us.
Thank you for providing us with your feedback, I am very sorry to hear you feel this way.
We apologise about the delay in the installation of your glazing, this was due to incorrect sizes being ordered however we did rectify this within a short turnaround period.
In regards to the FENSA certificate, I am aware there have been some miscommunications with the contracts manager looking after your project. The rooflights are not FENSA certified which was clearly mentioned to you by our salesman before we went ahead with the order.
I can see your project has been fully completed. If there's anything else we can help you with then please do not hesitate to get in touch with us.
Jasmina Birchwood
Relationship
Client
Project Date
August 2019
Project Price
£10,000 – £49,999
The minimal windows product is of good quality, but the whole customer experience is a test of endurance. Customers are passed from one sales person to another with no real point of contact and this therefore leads to delay and overlap in instructions from customers to IQ.
14 August, 2019
Comment from IQ Glass UK:
Hi Jasmina
Thank you for your response, I am very sorry to hear this.
Looking at your project file I can see your installation was on Monday and is within the lead time provided to you. The order process with IQ sees projects through from quotation, design and then onto installation and therefore gets passed to the relevant team member at each stage due to the different specialisms.
Apologies for any inconvenience caused. The order process with IQ hasn't affected the lead times in any way, please let us know if you have any questions.
Thank you for your response, I am very sorry to hear this.
Looking at your project file I can see your installation was on Monday and is within the lead time provided to you. The order process with IQ sees projects through from quotation, design and then onto installation and therefore gets passed to the relevant team member at each stage due to the different specialisms.
Apologies for any inconvenience caused. The order process with IQ hasn't affected the lead times in any way, please let us know if you have any questions.
Commented: Why do people put wine racks above the refrigerator?Can't really comment on that as we only designed and installed the glazing! Correct wine storage is outside of my area of expertise. It was a very compact kitchen, space for storage may have been the ...
20 November, 2019
Commented: Is the table custom made?Hello Sonja, the architects will be able to help you with this question. The architects are Eastabrook Architects.
Let us know if we can help with anything else.
26 February, 2019
Commented: hi, whats the size of the sliding doors?They do offer a much more minimal sight line which is definitely preferred by the professionals. It helps merge the internal and external space even when the doors are closed (which is most of the yea...
7 July, 2018
Commented: windows material?Hi Mauricio - the answer is neither. The glazing shown here in this image is frameless structural glass. The sightlines you see are the spacer bars within the double glazed units and a high modular s...
30 March, 2018
Commented: Sliding doors, large width span - have you had some fitted?We have that opening size in large pane sliding doors (minimal windows) at our showroom in Amersham.
You could easily create the opening you have with a three pane configuration like shown here or ...
21 March, 2018 in Design Dilemma
Commented: Anthracite or White on the inside of frames...plsIf you can see them in one view go for the same colour finish
5 March, 2018 in Design Dilemma
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