At No 19

We wanted a major refurbishment of our house to include living room, hall, kitchen and utility room and didn't know how to start and what would add the most value to our property so that's why we contacted Val At No 19 From the offset Val spent a while getting to know us and what we thought would be a good idea, before showing us her proposals which to be honest we would never of thought of. The kitchen and utility was a major project including new outside doors, windows and moving interior walls to create a much lighter, roomier and vastly more modern room. For us the most impressive thing was the high standard and reliability of all the tradesmen Val recommended and organised and for a large project everything went like clockwork and was completed on schedule. All the tradesmen quotes were adhered to with no nasty surprises!!!! If you are thinking of a small or large refurbishment of your property we have no hesitation in recommending At No 19 for a totally professional and reliable service

I contacted Val for help with a dull, dark sitting room. From our first meeting, I felt every confidence in her. Val is very professional, she has brilliant ideas and incredible flair - but never forgets whose home it is! Val gathered my ideas and then produced a number of stunning potential room sets. Nothing was too much trouble and I felt she was really engaged in making my room one which I would be very proud of and happy with. I certainly am! The makeover is an incredible triumph and the room is hardly recognisable from the one I inherited when I moved house earlier this year. Once I had settled on a plan, Val dealt with all the tradesman, queries, visits etc. I was able to sit back and watch it all evolve. Val responds to queries with alacrity at all times and is extremely courteous too. The whole experience was exciting and uplifting. I wish I had more rooms needing Val's exceptional touch and care!

Val helped us with the interior design for our new home over the past year. She gently pushed us to think outside the box and steered us in a few totally new directions whilst staying respectful of our own thoughts and ideas. Val is dedicated to the task in hand and always very customer focused. We are thrilled with the result and know that we couldn’t have achieved this without her help! Thank you!

Having committed to revising our living area, we were so pleased to have enlisted the services of Val Plummer whose interior design experience over many years kept our project moving through the lockdown period. Val’s contacts plus advice on fabrics, colours etc. have left us extremely happy customers, and we would not hesitate to recommend her services.

Val’s talent and flair left my previously tired room transformed into a beautiful serene space. I had an idea of how I wanted my bedroom to look but didn’t know where to start or how to achieve it. After consulting with Val she came up with three options that matched the visions in my mind perfectly. After considering all of the options Val recommended the best places to source furniture, paintings and lights, etc, making the whole process easy and enjoyable. Nothing was too much to ask for, questions answered quickly and ideas always well thought out. We are delighted with out new room, and cannot credit and thank Val enough for making it a reality! Michelle and Richard

We bought a house that needed gutting, remodelling and as we were living over 2 hours away, we needed someone to oversee all aspects of a complete refurbishment. Val at No 19 offers a complete project management service, and we couldn’t have done it without her. We started with plans to rearrange the interior to improve the flow of the house and enlarge dormers. Val sourced all the relevant trades from her little black book of trusted tradesmen, obtaining quotes and advising on regulations. She lined up appointments and wheeled me around bathroom/kitchen/flooring designing our perfect home. Her experience was priceless and Val also came into her own when overseeing the trades, chasing, interrogating and generally making sure they did their jobs properly, drawing up schedules so we know what was happening. Everything was on the schedule, new gas fire, window treatments, new guttering, exterior eco cladding, windows, doors. Then throw in an epidemic and a housing purchase chain and Val really stepped up to the mark. We are now living in our perfect home and still Val is there helping with the finishing touches. I would thoroughly recommend Val if you have a project, small, large or very large.

When seeking an Interior Designer, the criteria for our project required someone with knowledge and experience of blending colours with new and "old" furnishings in a refurbished bungalow. We couldn't have found a better Interior Designer than Val Plummer. Her initial meeting to discuss and learn of our requirements was conducted in a very professional, sympathetic manner. She was very aware of our needs and quickly appraised us of her thoughts and ideas, which have worked out perfectly for us. Val is very personable, a good communicator, with excellent project management skills. With her intuitive, creative vision she has fulfilled our wishes and given us a beautiful home to enjoy. We have no hesitation in recommending Val for interior design projects.

I have worked with Val over the last ten years on a variety of different projects and always been impressed by her drive and enthusiasm for whatever we are doing. Val has an honest commitment to both the client and project, along with an attention to detail and finishing. From start to finish on any type or size of project Val is the driving force, sometimes thinking on her feet but always with an answer to see it through. I very much enjoy working along side Val and would be happy to help in whatever she does.

I have always been delighted with Val's expertise and ability to find just the right colour scheme and object for my home. Our latest project has been a great success and is admired by everybody who visits. I have no hesitation in recommending Val's services as she will go above and beyond to get exactly the look that her client wants and be able to add something more.

In recent weeks Val masterminded the complete refurbishment of my bungalow which included new bathrooms complete redecoration and much more. The end result is total transformation into a modernised property in which is a pleasure to live. This has been achieved despite extraordinary difficulties imposed on both Val and the contractors by the pandemic restrictions.

I recently completely redecorated my home and used Val to help with ideas and with finding people to do some of the work. Rather than pay a fee I accepted that Val was taking commissions on items I bought. This arrangement worked well and I am very pleased with the outcome. She was very easy to deal with and patient with my indecision. She was quick to respond when needed and I welcomed not having to deal with trades people.

Our sitting room had been largely unchanged for 30 years and we knew that we wanted a change to lighten and refresh it, but didn’t know where to start. Personal recommendation helped us to take the plunge and as soon as Val came to see us, we knew we had done the right thing. She quickly saw what we wanted but gave us the courage to be bolder and so enhance the room much more. Within days several options for decor, a new ceiling, lighting, fireplace, wood burner, carpentry, seating and fabrics were forthcoming. We really liked the way she presented her fabrics and furniture options including visits to two former clients houses. She helped us distil our ideas and gave us a time scale for completion, much shorter than we had imagined. She has access to excellent tradesmen and these were dovetailed expertly by her. Any glitches with suppliers she dealt with decisively and energetically. We are delighted with the result and so enjoy using our new sitting room. We have no hesitation in recommending Val for her professional and personal skills.