Central London Lofts completed our project in February this year and I can definitely say that we are happy with the final results. From Huw to Renatas to Minde, and everyone in between, Central London Lofts are professional, open and everything is transparent.
At the initial meeting with Huw he gave us advice that enhanced the project and has allowed us to have not only a loft room with en suite but also an extension, creating a very good sized fourth bedroom. Something we didn’t think possible. Plus, he dealt directly with some tricky neighbour issues for us and we really felt supported.
When Minde and his team started the works, we were amazed at how quickly things progressed. Minde listened to us and made sure we had the space we wanted, giving good advice throughout. We can’t give him enough praise. Again, Minde dealt with potential tricky neighbour issues directly so we didn’t have to get involved, was great with our dogs and was fantastic when interacting with an ageing father who was in the house throughout the works. We had issues with electrics, its an old house, which the team worked tirelessly to rectify late one Saturday evening. Plus, all workmen thoroughly tidied up after themselves.
Renatas was extremely attentive and never ignored a call or email, and always answered promptly. Believe me, I am very inquisitive and cautious so there were many questions. He listened and I felt like I was heard.
General advice for anyone looking to take on a project like this, with no reflection on Central London Lofts, would be to really think about the timing for such works. We were keen to get the job done so the project straddled the Christmas period which impacted it slightly. Although Minde and his team worked everyday possible over the period, which we really appreciated, there was a knock-on to other trades that was out of the control of Central London Lofts, so keep in mind that there is potential for slight delays around this time. Plus, it can get rather cold too.
I would also suggest that you do research into the process and the different communication streams that need to be maintained – is the plumber coordinating with the electrician, for example? To get the completed project you envisage, you need to be involved and be comfortable and confident enough to speak-up at the right time to make sure there is no abortive work or additional cost that could have been avoided. You do not need to be a project manager by trade, just really understand what you want and be able to communicate this clearly. As mentioned, the Central London Lofts team are extremely transparent and are happy to walk their clients through things.
Also, make sure you understand the level of finish you will be getting at the end of the project. We opted to have our own decorator do the finishing, as he has been working through the whole house for us, and have Central London Lofts just do the build so we were fully aware of what extra was needed to get the space ready for painting etc. If you chose this option, keep in mind that there will be a lot of preparation work before you can put your chosen colour of paint on the freshly plastered walls or gloss on the woodwork. The build is the build, finishing is a completely different beast.
Of course, the test of time is yet to be determined but the build seems solid with no creaking or leaks. The base project was brought in on budget, with the only addition being a change of the number of spot lights we wanted and we had to replace the roof tiles, which we were advised on and shown where the issues were. Again, fully transparent so we could make an informed decision – the roof hadn’t been touched in 30 years so we assumed this would be the case anyway and the cost was very reasonable. So, we are comfortable with what we have and believe that Renatas and his team will assist should the need to call arise.