Thanks so much Luke - so if the system is not at the level of the worktop they perhaps haven’t used the packers? There’s like a small lip from the worktop down to the hob. Is there a standard size of expansion gap that should be used?

the lip is where the packers are placed to raise & level the hob to the worktop. You can use our packers or others... but the others might need cutting in half. The gap should be around 2mm

Do you still work for Bora Luke?

Yes i am still here

Hi Luke - we were advised to use heat resistant sealer which is very difficult to apply and looks very amateurish despite 2 professionals having a go. Can you recommend a good brand? Thanks. Mina

OTTOSEAL® S70 PREMIUM NATURAL STONE SEALANT MATT BLACK C6114

is the silicone we advise to use.

Luke, are you still here? if so a few questions. I have just had my PUXA hob fitted flush in a Quartz worktop which is white. As in the pics above, there are very tiny 'chips' in the cut edge of the quartz. Would a black sealant not accentuate these, and would white not be preferable, as at least the glass edge of the hob is perfectly straight so the sealant would be less obvious?

Also is this OTTO stuff Ok to use on Quarrtz as this is not natural?

Thanks

Hi Adam, its hard to say.. i think i would still advise to use Matt Black. The ottoseal S70 is the best stuff & will be perfect for Quartz. i think you could also buy the white version online.

@adamson_innes I have clear silicone which is very forgiving. When applied it doesn’t actually look clear it looks like the hob colour

Hi Luke,

I have ordered some matt white S70 so will see how that goes.

What are these 'packers' you mentioned? There were no packers in my hob box.

Thanks

Jonathan, I have already ordered some of this matt white sealant, but thank you.

you will have some packers in the clear plastic bag ..that comes in the mouth of the extractor.

Hi Luke

pls advise - i had a Bora X Pure installed but wasn’t given any idea that it could be flush or surface mounted. On installation, it now stands off the quartz worktop and is not flush once the rubber seal had been put on underneath !

Is the seal supposed to be put on underneath on top of the worktop, or can it be put on around the induction against the worktop as that would then sit flush?

Pls advise thx.

Hi the seal is used as a barrier between the glass & the worktop. the hob is then clamped down using the provided worktop clamps ..which squeezes the seal so the glass should be just sat on top of the worktop.

Flush fitting means that the worktop needs to be prepared with a rebate to accommodate the hob.

Thx for the advice, the worktop company haven’t left a rebate. Is it possible to take the rubber seal off and let the Bora just sit flush, as it already was prior to it being connected?